Job Description

This Bilingual Contract Coordinator position in the Automotive field via Robert Half is perfect for someone who likes the idea of working in a dynamic, rapidly changing organization. If you are articulate and highly-skilled, you might be the candidate we are looking for to build solid customer relationships. This Bilingual Contract Coordinator job is a 1 year contract and located in Markham, Ontario. It is a hybrid position and you will only need to come into the office 2 - 4 times per month.

Your responsibilities

- Be a part of business development by actively cross-selling and referring customers

- Field and send written business correspondence

- Offer friendly, accurate customer service in a timely fashion

- Handle incoming telephone calls

Requirements

- Fluent in speaking, reading and writing in both French and English

- 1+ years of past relevant experience

- Comprehensive knowledge of customer service

- Ability to simplify complex problems and build solutions

- Excellent problem solving skills in Microsoft Office applications

- Basic knowledge in computer software programs and office equipment

- Upbeat, positive attitude and an approach to work rooted in professionalism

- Experience performing extensive research to resolve complex customer inquiries

- Demonstrated ability to interact effectively with internal and external partners and clients/customers

- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Excellent oral and written communications skills

- Customer service and office administrative skills

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!