Job Description

Are you a customer-focused professional looking for an opportunity to grow in a supportive, team-oriented environment? We are seeking a Bilingual Collections Administrator to oversee the day-to-day service fee receivable collections and support the companyxe2x80x99s billing operations.This six-month contract role, based in Moncton, New Brunswick, offers a valuable opportunity to take a proactive approach to managing accounts receivable and contribute to a highly collaborative team and has long-term/permanent potential.Key Responsibilities for the Job:

• Implement and maintain collection policies, assign tasks, and recommend changes to improve overall service levels
• Oversee the status of delinquent accounts, initiate appropriate collection processes, and drive collection performance to meet both short- and long-term company objectives
• Handle inquiries related to accounts receivable and billing, ensuring exceptional customer service
• Make outbound calls to follow up on payments as needed
• Collaborate closely with the Supervisor, Billing and Collections, and a small team of clerks to streamline operations
• Create invoices, post payments, and assist with daily billing and cash posting processes
• Support data entry and other administrative billing tasks as required

Skills & Attributes for Success:

• Post-secondary education in business, accounting, or a related field
• 1-2+ years of experience in accounts receivable, billing, or collections-focused roles
• Bilingualism in French and English is required to provide exceptional service to a diverse client base
• A compassionate, empathetic attitude to handle sensitive client interactions effectively
• Previous experience in a call center or high-volume inquiry environment is highly valued
• Self-motivated with excellent organizational and time management skills
• Proven ability to assess and improve collection processes to drive efficiency and achieve departmental goals

If interested in this opportunity, please apply online by clicking the Apply Now button.To learn more about similar opportunities, the local job market, or to discuss your career interests, please contact Karen Styles, Senior Recruitment Consultant at .Accountant Staffing is Atlantic Canadaxe2x80x99s only specialist recruitment firm focusing exclusively on the placement of accounting and finance professionals. Organizations use the services of Accountant Staffing to fill a variety of roles from Junior Accountant to Chief Financial Officer. For more information about Accountant Staffing or to view additional positions, please visit our website at .Accountant Staffing is committed to promoting diversity and inclusion in the workplace. We believe that it is essential for workforces to reflect the communities they serve, where everyone feels included and valued. We promote environments that value and respect all individuals, regardless of their race, ethnicity, gender, sexual orientation, age, ability, religion, or any other personal characteristic.We encourage applications from underrepresented groups including African Canadians, Indigenous/Aboriginal People, Racially Visible Persons, Women, Persons with Disabilities, and 2SLGBTQ+ Persons.Self-identification is encouraged but not required during the application process and accommodations can be requested during the recruitment process. If accommodations are needed during the assessment process, such as an interview or testing, please let us know and we will make arrangements to meet your needs.

Accountant Staffing