Job Description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Looking for a new challenge and want to join a Fortune 500 company focused on technology and innovation? Are you interested in starting or pursuing a career in sales? At Global Payments, you\xe2\x80\x99ll have many opportunities for growth and development and we promise everyday will be an exciting challenge. Join a team of established sales professionals and leaders and get the chance to excel and earn what you deserve!

What\xe2\x80\x99s in it for you?

Base salary ($45,000 - $50,000) + annual bonus

Other incentives

Onsite training, then work from home

Benefits after 30 days

Coaching from top of class sales professionals and leaders

Growth and development

Innovative and established industry

Fast paced and challenging environment

Ready to make the move? You\xe2\x80\x99re one step closer to a new exciting career - APPLY NOW!

What you will do:

Revenue Generation

Proactive campaigns of products, solutions and services

Identify all sales opportunities for B&M and CNP

Generate leads through leveraging the existing SME merchant base

Identify association/partners opportunities leveraging the existing SME merchant base

cross sells/up sells of card services

Terminal sales and upgrades if required

Re-pricing of merchants to profitable level where applicable

Promote and sell additional add-value services offered by Global Payments and existing partners

Customer Service

24 hours SLA on voicemail, CSP, emails, etc.

Providing strong communication skills and excellent ability to adjust to merchant tone

Strong follow up for all setups, orders, account maintenance

Outbound sales focused targeting existing high/low value merchants utilizing the analytics and/or \xe2\x80\x9cCall-Out\xe2\x80\x9d lists to target specific merchants

Add value and loyalty programs within campaign parameters along with identifying potential account challenges and recommend solutions prior to escalation

Persuading existing targeted focused customers to maintain their relationship with Global Payments by offering value add solutions

Knowledge of the competition, their products and their pricing strategies

Customer Retention / Account Maintenance

Handle all retention issues using strong negotiation skills to maintain the merchant at a threshold of 40 BPS

Maintain a 60% save ratio

Add locations setups

Equipment setups

Account changes

New merchant location setups

Integrated POS Setups

Third party/ESA integrated setups

What we\xe2\x80\x99re looking for:

High school diploma

Proven outbound phone sales and customer service experience

Bilingual English/French

Must be a highly organized, focused individual who excels in relationship selling

Excellent communication and negotiation skills

Ability to follow direction and excel with minimum supervision

Ability to understand and implement complex pricing strategies

Strong relationship and consultative sales approach required

Professional, self-starter and highly motivated

Ability to work under pressure and tight deadlines

Previous experience in the payment processing industry, and/or B2B Sales is valued

Who are we?

Global Payments is a leader of the payment technology industry with over 24 000 employees worldwide. We pride ourselves on innovation and inclusion.

Our team is helping customers achieve amazing results. It\xe2\x80\x99s our passion for success that has led to years of out-performing the competition. Join us and make your mark on the payments technology landscape of tomorrow.

How we care about our people:

Real opportunities to grow professionally

Collaborative, friendly work environment with a relaxed, casual dress code

Health insurance

Short-Term and Long-Term disability coverage

Life insurance plans

Retirement savings programs

Employee stock purchase program

Employee assistance program

Tuition reimbursement program

Gym membership corporate rates

Volunteering opportunities

Safe place for the LGBTQIA2+ community

***

We sincerely thank all applicants for their interest. We will only contact those selected for an interview.

#LI-Remote

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Global Payments