Job Description

Who can apply to this job?
Only apply to this job if:

• You are fluently bilingual (English and French)
• You are a Canadian citizen or a permanent resident of Canada.
• You have a valid Canadian work permit.

• If you are not authorized to work in Canada, do not apply. We will not respond to your application.

Essential

• Successful completion of a high school or college diploma with relevant experience in the field of Office administration;
• A minimum of two (2) years of experience in providing administrative and secretarial services;
• A minimum of two (2) years of experience in organizing and preparing a variety of documents, reports and presentations;
• Experience processing invoices;
• Experience maintaining budget spreadsheets;
• Experience tracking and maintaining data on various activities, projects and initiatives;
• Knowledge of methods, techniques and practices related to general administration and office support planning and coordination;
• Knowledge of protocols when working with senior executives and when dealing with management and other senior stakeholders;
• Advanced knowledge and experience with Microsoft Office Suite, specifically Outlook, Excel and Word.

Promaxis IT Training is a leading provider in many IT applications such as Microsoft, Adobe, OrgPlus and more. Our passionate team is at the heart of what we do. Every day, our Instructors and staff make a meaningful difference in our clients' learning experiences.About This OpportunityAre your organizational skills enhanced by a can-do attitude and a commitment to exemplary customer service? If so, Promaxis IT Training has an excellent opportunity for you to join our team as an administrative professional in our training division. As a full-time Administrative Assistant at our Ottawa Training Centre, you will be the face and voice of an accredited, innovative training organization providing high-quality services throughout the country.The range for this role is expected to be $18.00- $20.00 per hour. The rate will be commensurate with education and experience of the successful candidate.Take an inside look at what you'll do each day

• Direct incoming calls and emails received and provide clients with information about our centre and our courses
• Be the first point of contact for clients in the training centre
• Organize daily courses, training calendars, reports and other correspondence
• Enters client data, client charges, collect payments and issues receipts
• Manages the Instructor and training schedule for upcoming courses and scheduling courses
• Manages client care
• Perform general office duties and provide administrative support

What You Need To Be Successful

• 1 to 2 years experience in a reception or customer service role is an asset
• A post-secondary education in office/business administration is an asset
• Experience using Microsoft Office (Word, Excel and Outlook) and a publishing program (PDF)
• A professional approach to customer service
• Pay attention to detail
• A creative approach with a can-do attitude
• Effective problem-solving skills
• All team members are required to be fully vaccinated against COVID-19 and provide proof of vaccination upon hire or provide a valid medical exemption

Promaxis IT Training is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible service to our clients.We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.Job Type: Full-timeSalary: $18.00-$20.00 per hourBenefits:

• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Schedule:

• 8 hour shift

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (required)
• Administrative experience: 1 year (required)

Language:

• French (required)
• English (required)

Application deadline: 2022-08-19
Expected start date: 2022-08-29