Job Description

Big City Equipment - Sales and Operations Manager

Location:

Grande Prairie, Alberta

Industry:

Equipment Rental and Sales

Position Summary:

The Sales and Operations Manager will be responsible for driving sales revenue, ensuring efficient and profitable operations, also leading a small but high-performing team in our Grande Prairie branch. This role requires a dynamic individual who can effectively manage both in-branch activities and client-facing interactions, with a focus on achieving financial targets and operational excellence.

Key Responsibilities:

Sales Revenue Growth:

Execute on, and implement sales strategies to achieve and exceed quarterly and annual sales targets for equipment rentals and sales. Identify and pursue new business opportunities, fostering strong relationships with key clients and expanding market share in the Peace region. Monitor sales performance, analyze market trends, and adjust strategies as needed to maximize revenue.

Margin and Cost Control:

Oversee financial performance of the Grande Prairie branch, including margin management, forecasting, and expense management. Work with executive leadership on annual budgeting, cap ex needs for growth and areas of opportunity Implement cost-saving initiatives and optimize operational processes to improve profitability and maintain healthy margins. Analyze financial reports and key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.

Leadership of Team Members:

Assist with any recruitment plus train, mentor, and motivate a team of Operations team members Foster a positive and productive work environment, promoting teamwork, accountability, and continuous improvement. Conduct Semi Annual performance reviews, provide constructive feedback, and support professional development for team members.

Overall Inventory Management and Delegation:

Manage inventory levels for both rental equipment and sales stock, ensuring optimal availability and minimizing holding costs. Implement efficient inventory control procedures, including ordering, receiving, stocking, and dispatching. Delegate tasks effectively to team members, ensuring clear communication, proper training, and timely completion of responsibilities.

Client Relations and Branch Operations:

Spend approximately 50% of time in the branch, overseeing daily operations, managing staff, and ensuring customer satisfaction. Dedicate approximately 50% of time to client-facing activities, including sales calls, site visits, and relationship management. Ensure compliance with all company policies, safety regulations, and industry standards.

Qualifications:

Proven experience in sales and operations management within the equipment rental and sales industry. Strong understanding of financial management, including budgeting, cash flow management, cost control, and profit and loss analysis. Demonstrated leadership skills with the ability to inspire and manage a team. Excellent communication, negotiation, and interpersonal skills. Proficiency in inventory management systems and sales software. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. Valid driver's license and ability to travel within the Grande Prairie and Peace region.

Education and Experience:

Relevant and proven industry experience Proven track record in sales and or leadership Strong customer service back ground Formal education in sales and or leadership considered an asset Formal management or financial education and or training considered an asset

Compensation:

Competitive Salary based on industry and experience with an attractive pay for performance - Short Term Incentive plan attached.
Job Type: Full-time

Pay: $75,000.00-$85,000.00 per year

Work Location: In person