Job Description

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Benefits Specialist Intercare Corporate Group

Are you a detail-oriented professional with a passion for supporting employee well-being through accurate and timely benefits administration? Intercare is seeking a

Benefits Specialist

to join our Finance team. In this key role, you will ensure smooth and compliant benefits operations for our dedicated staff across multiple locations, while upholding our core values of

Respect, Compassion, Ethics, Service, and Commitment

Come Join the Heart of Excellence!

Company Overview

:

Intercare is a fully accredited, Alberta-based company that has been providing health and life enrichment services in continuing care centers since 1992. Our purpose is to maintain dignity, offer choice, and support growth for those we serve. At Intercare, our employees drive the success of our organization through a shared commitment to our core values. We are proud to offer our staff a safe, healthy, and rewarding work environment.

Reports to:

Payroll & Benefits Manager

Department:

Finance

Location:

5920 MacLeod Trail SW, Calgary, Alberta

Type:

Full-time, Permanent

Hours:

Monday to Friday, 8:30 am to 4:45 pm, flexibility required

Position Summary:

In this role, you will be responsible for end-to-end employee benefits administration. You'll ensure timely, accurate support and maintain compliance with policies, legislation, and collective agreements. Your work will directly support our employees' well-being and the smooth operation of our internal processes.

Qualifications:

Minimum of two (2) years of post-secondary education in Human Resources, Benefits, or a related discipline (preferred).

At least two (2) years of experience in benefit management; experience in a unionized environment is preferred.

Familiarity with UKG payroll systems is an asset.

Strong understanding of Alberta Employment Standards.

Proficient with Microsoft Office (Excel and Outlook in particular).

Excellent organizational, time management, and problem-solving skills.

Strong written and verbal communication skills.

Able to work independently and collaboratively in a team environment

Key Responsibilities:

Benefit Administration & Employee Support

Administer employee enrollments, terminations, and benefit changes in accordance with policy and carrier guidelines. Respond to benefit inquiries and provide support for claims, eligibility, and coverage. Interpret collective agreement provisions related to benefit entitlements. Maintain accurate records and ensure timely follow-up on benefit-related documentation.

Collaboration & Reporting

Work closely with Payroll, HR, and external providers to ensure data integrity and consistency. Conduct regular benefit billing reconciliations and ensure internal systems align with external reporting. Provide regular and ad hoc reports related to benefit eligibility, outstanding premiums, and retirement contributions.

Process Improvement & Education

Identify trends and recommend process improvements. Provide staff training or in-services on benefits as needed. Assist with Disability Management claims and ensure documentation and case coordination are up to date.

General Office & Safety Responsibilities

Support administrative team with general office tasks as needed. Perform duties in accordance with Intercare's health and safety standards. Maintain a clean and safe work environment and report hazards appropriately.

Why Join Intercare?

At Intercare, we are committed to providing a supportive and respectful workplace where employees feel valued and empowered. This position offers the opportunity to contribute meaningfully to the employee experience and to be part of an organization that truly lives its values.

What We Offer:

Work/life balance

Comprehensive Group Benefits

Employee Assistance Program

Company events

A respectful and positive working environment

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

For more information, visit https://www.intercarealberta.com/

Job Types: Full-time, Permanent

Benefits:

Casual dress Dental care Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Vision care
Schedule:

8 hour shift Holidays Monday to Friday No weekends
Work Location: In person