Job Description

HumanKind HR Solutions is a boutique HR outsourcing firm supporting small organizations with practical HR, benefits, and wellness solutions. We also deliver mindfulness and leadership programs to larger groups, including content from the Search Inside Yourself Leadership Institute.

We operate primarily in Nova Scotia, Ontario, and Alberta and are licensed to advise on group benefits and group savings.

What you'll do

Primary focus: Benefits Administration & client liaison + HR admin support (15-20 hrs/week)

Benefits Administration (core)

Be the first point of contact for client and employee benefits questions; triage and resolve issues promptly. Administer and advise on group health benefits (and some individual benefits) and group savings plans. Liaise with clients and insurers on renewals, reporting, and escalations; coordinate with PPI on individual business as required. Work directly with insurers for client inquiries and pension plan matters. Provide monthly billing summaries to clients and maintain accurate records. Proactively check in with clients to anticipate needs and improve the member experience.

HR Support

Light HR administration (forms, templates, onboarding/offboarding support) as needed by the Sr. HR Consultant.

About you

Several years of benefits administration experience (advisor office, insurer, or HR role with benefits ownership). Comfortable advising clients and resolving day-to-day benefits questions with empathy and accuracy. Strong with online systems/portals (insurer platforms, GroupQuest/PPI) Organized, detail-oriented, and proactive--able to juggle multiple clients and follow through. Clear, professional communicator; protects confidentiality and personal information (PIPEDA awareness).

Nice to have:

Experience supporting small businesses and non-profits; familiarity with group savings/pension administration; comfort with light marketing tasks.

Work arrangement & growth

Part-time (15-20 hours/week) to start, with potential to grow into full-time. Opportunity for business development (selling services) with additional income potential. Flexible/remote work with occasional client meetings as needed.

About HumanKind HR Solutions

We provide:

Group Benefits advisory (licensed in NS, ON, AB) for group health and savings plans. HR advisory for small organizations that don't have in-house HR (handbooks, hiring, terminations, leaves, sick pay, etc.). HRIS solutions through a Canadian partner for small and midsize organizations. Wellness & Mindfulness programs for individuals and organizations (including SIYLI content).
Job Types: Part-time, Permanent

Pay: $28.00-$30.00 per hour

Expected hours: 15 - 20 per week

Experience:

Benefits: 3 years (preferred) Benefits Administration: 3 years (preferred)
Work Location: In person