Job Description

Join our Guest Services Team and be the first smile our guests see!



Are you friendly, professional, and passionate about creating exceptional guest experiences? We're looking for a

Bellperson / Valet

to join our Guest Services team. In this role, you'll be one of the first and last points of contact for our guests, setting the tone for their stay and ensuring they leave with a lasting positive impression.



If the below description sounds like you, please apply online. No phone calls please, and in person resumes will not be accepted.

What You'll Do

Warmly welcome guests on arrival and departure Assist with luggage and escort guests to their rooms while explaining hotel features Safely and efficiently park and retrieve guest vehicles Share knowledge about our hotel services and local attractions Deliver packages, amenities, or messages to guest rooms Help keep our lobby, bell desk, and driveway organized and welcoming Work closely with Front Desk, Concierge, and Housekeeping teams to ensure seamless service

What We're Looking For

Experience in hospitality or customer service is an asset, but a great attitude goes a long way Valid Class 5 driver's license with a clean record (must be comfortable driving both automatic and manual vehicles) Excellent communication and interpersonal skills Professional, polished appearance and a genuine desire to help people Ability to lift luggage and remain active throughout your shift Knowledge of local attractions is a plus Flexibility to work days, evenings, weekends, and holidays

Why You'll Love It Here

Be part of a team that values professionalism, teamwork, and guest satisfaction Gain valuable hospitality experience in a fast-paced, dynamic environment Opportunity to make every guest interaction memorable and rewarding
If you're ready to roll up your sleeves, deliver exceptional service, and be a key part of our guests' journey, we'd love to hear from you!

WORK ENVIRONMENT:

The work environment is a hotel setting, which has the following conditions: medium-high noise environment; high traffic area for internal guests, exposure to moving parts and equipment such as vacuum, steam cleaner, washer, and dryer. Potential exposure to theft and/or belligerent guests. Exposure to chemicals. Frequently working in areas of high temperatures around heavy equipment. Exposure to sharps and biohazards.

Nova Perks:

Meal program Staff rates at any of our locations throughout NWT, Saskatchewan and Alberta. Friends & Family Rates at any of our locations Extended Health Benefits for full time employees Employee Discounts at the F&B Outlets

About us

Nova Hotels is a Canadian, family owned and operated hotel chain and management company based in Western Canada. Nova has 14 full and limited-service hotels across Alberta, Saskatchewan and the Northwest Territories. Nova Hotels strives to provide you the utmost in comfort and service at a great price. No matter if you are an employee of Nova Hotels or a valued guest, we want you to feel like you are a part of our family.

We thank all applicants for their interest in Chateau Lacombe, however, only those considered for an interview will be contacted.