Job Description

Join Our Exceptional Team at the Kingston Marriott Hotel!

Are you friendly, energetic, and passionate about delivering outstanding guest service? The Kingston Marriott Hotel is looking for a professional and dependable Bell Person to be the welcoming face of our property. If you enjoy helping people, know the importance of first impressions, and want to grow your career in hospitality, we'd love to meet you!

Why Work with Us?

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Career Growth Opportunities

- Advance within the Marriott brand through continuous training and mentorship.

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Prime Location

- Enjoy working in the heart of downtown Kingston near shops, restaurants, and the waterfront.

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Employee Perks

- Benefit from a Registered Retirement Savings Plan (RRSP), staff appreciation events, and surprise gifts.

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Collaborative Culture

- Be part of a supportive team that values service excellence.

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Competitive Compensation

- Receive a competitive wage, health benefits, and exclusive Marriott travel discounts.

Job Overview

As a Bell Person, you'll be one of the first team members guests encounter at our hotel. You'll provide luggage assistance, offer local recommendations, and contribute to hotel security and guest satisfaction. Your role is key to creating a seamless and welcoming guest experience.

Duties and Responsibilities

Promptly and safely transport luggage to and from guest rooms. Secure, tag, and store luggage upon request. Explain and promote hotel services, dining, amenities, and local attractions. Respond to guest inquiries and complaints with professionalism; escalate major issues to supervisors. Assist with loss prevention duties by conducting property walkabouts and reporting safety concerns. Administer and report on first aid incidents as needed. Maintain cleanliness around the hotel entrance and public areas. Assist with valet services, mail/messages, and guest deliveries when required. Uphold all company and brand standards in every task.

Qualifications and Requirements

Education: High school diploma or equivalent required. Experience: Guest service experience preferred; hotel experience is a plus. Language: Must be fluent in English; additional languages are an asset. License: Valid driver's license required. Physical: Must be able to lift/push/carry up to 100 pounds and move around public areas. Availability: Must be available to work a flexible schedule including nights, weekends, and holidays.

Ready to start your journey with the Marriott family?

Apply today and become part of something exceptional at the Kingston Marriott Hotel.