Job Description

Are you passionate about creating unforgettable experiences? Do you have a knack for crafting tantalizing beverages and connecting with guests? Look no further - we have the perfect opportunity for you at Big Beach Lounge and Currents Restaurant.

Position Responsibilities:

Customer Service Excellence:

Engage with Guests in a friendly, attentive, and professional manner. Understand their preferences and provide personalized recommendations.

Taking Orders:

Listen attentively to Guests' drink preferences, both alcoholic and non-alcoholic, and accurately input their orders. Answer questions about ingredients and make suggestions based on their tastes.

Mixology and Beverage Preparation:

Craft a variety of beverages, including cocktails, mocktails, beer, wine, and spirits, following recipes and techniques to ensure consistency and quality.

Drink Presentation:

Pay attention to drink presentation, garnishes, and glassware to enhance the visual appeal of beverages served.

Cash Handling and Transactions:

Process payments accurately, handle cash, operate POS (point of sale) systems, and manage tabs efficiently.

Maintaining Cleanliness:

Keep the bar area clean, organized, and well-stocked. Wash glassware, utensils, and bar tools regularly to ensure hygiene and a seamless workflow.

Inventory Management:

Monitor stock levels of beverages, mixers, garnishes, and other supplies. Restock as needed and communicate inventory needs to management.

Menu Knowledge:

Familiarize yourself with the menu offerings, including daily specials and promotions. Be able to describe and recommend menu items to customers.

Interaction and Engagement:

Initiate conversations, build rapport, and create a welcoming atmosphere. Attend to customers' needs promptly and maintain a friendly demeanor.

Responsible Serving:

Adhere to laws and regulations regarding alcohol service, checking IDs to verify legal drinking age, and ensuring customers are not overserved.

Problem Solving:

Handle customer complaints or issues diplomatically, finding solutions to ensure guest satisfaction.

Collaboration:

Coordinate with kitchen staff, servers, and management to ensure orders are accurate and timely, and overall service runs smoothly.

Upselling and Salesmanship:

Utilize suggestive selling techniques to promote high-margin items and enhance the overall revenue of the establishment.

Preventive Maintenance:

Regularly clean and maintain bar equipment to ensure it's in proper sanitary working condition.

Knowledge of Mixology Trends:

Stay updated on current mixology trends, new ingredients, and cocktail innovations to offer unique and exciting options to customers.

Training and Mentorship:

Provide guidance and training to new bartenders or lounge staff, sharing your knowledge and skills to promote a cohesive team environment.

Event Support:

Assist in organizing and executing special events, promotions, or themed nights that enhance the overall customer experience.

Resourceful Efficiency:

Actively strive to minimize wastage while meticulously adhering to recipes and inventory control procedures. By managing ingredients thoughtfully, you contribute to both a sustainable operation and consistent quality in every pour.

This position requires:

Responsible Beverage Service Certificate (Serving It Right) Required Relevant Experience with cocktails and specialty drinks Completion of Bartending Course is an asset Knowledge of Wines, Beer and Spirits Standard Cash Handling FOODSAFE certification is an asset Luxury Resort/Hotel Experience Exceptional Customer Service Excellent Verbal, Listening, and Written Communication Skills Ability to Multi-Task and Work Under Pressure Ability to work unsupervised Flexibility in Work Tasks and Work Schedule Organizational skills Cash Handling experience Physically Able to Lift/Move up to 50 lbs. Cultural Sensitivity and Awareness Ability to stand for extended periods of time

Benefits:

Medical, Dental, Life Insurance & benefits Associate Rates for hotel stays Volunteer Support Opportunities Team Enrichment Events Financial Support for Relevant Education Opportunities Inclusive Work Environment




If you're an international applicant, please note we are unfortunately not in the position to sponsor anyone without an existing work permit for this role at this time.





This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.