Job Description

About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: The vibrant new centrepiece of the city's Golden Square Mile. Chic and sleekly modern, Four Seasons Hotel Montreal forms the vibrant new epicentre of the Golden Square Mile. Dine at our stellar restaurants and shop at the luxurious Holt Renfrew Ogilvy. In this world capital of style and culture, Four Seasons savoir faire helps shine a fresh light on the city.
Bartender, Restaurant Marcus & Lounge
Le Four Seasons Hotel Montreal est a la recherche d'une personne qui partage notre passion pour l'excellence et cherche a creer une experience memorable pour nos employes et nos invites. Nous recherchons une personne qui a une solide ethique de travail, un haut niveau d'integrite, un souci de qualite, une sensibilite culturelle et un sens du service client
A propos de Four Seasons Hotel Montreal
Situe au coeur du Golden Square Mile de Montreal, le Four Seasons Hotel Montreal offre bien plus qu'un simple sejour -- nous proposons une veritable experience de vie luxueuse. De la gastronomie de renommee mondiale au restaurant Marcus a la detente au spa Guerlain, classe cinq etoiles par Forbes, en passant par l'acces exclusif a Holt Renfrew Ogilvy, nous sommes un carrefour vibrant d'elegance, d'hospitalite et de culture.
A propos du role :
Le(la) bartender au restaurant et lounge Marcus offre un service attentionne, elegant et personnalise, tout en demontrant une excellente connaissance des boissons et des standards de qualite de l'etablissement. Cette personne assure un accueil chaleureux, anticipe les besoins des clients, et veille a la mise en place, au bon deroulement et a la fermeture efficace du bar.
Ce que vous ferez :
Offrir aux clients du Bar un service distingue et agreable conformement aux criteres de qualite Four Seasons ;
Anticiper les demandes des clients et y repondre de maniere proactive ;
Servir les boissons en ayant une bonne connaissance de la carte des boissons ;
Developper une connaissance complete de tous les produits offerts par le Bar comme les vins, les cocktails, les bieres, les armagnacs, les cognacs, les eaux de vie et les autres boissons ;
Travailler etroitement avec le Sommelier pour assurer une rotation des produits de vins ;
Effectuer autant le service d'ouverture que de fermeture du Bar ; savoir dresser les tables selon les normes requises ;
Debarrasser et stocker le linge, la porcelaine, l'argenterie, la verrerie, les boissons et la nourriture ;
Savoir utiliser le systeme informatique de l'hotel (micros), pour la facturation des produits, pour l'impression des factures et effectuer les transactions ;
S'assurer que le bar est stocke en tout temps et que toutes les responsabilites d'ouverture et de fermeture sont bien accomplies ;
Executer toutes autres taches connexes.
Ce que vous contribuez :
Bonne aptitude de communication en francais; Une connaissance intermediaire de l'anglais est necessaire pour comprendre les besoins d'une clientele internationale, expliquer les services offerts, et assurer une experience personnalisee.
Travailler des horaires atypiques et etre disponible les jours, soirs, nuits, fin de semaines et feries;
Avoir une excellente resistance au stress et le gerer de maniere positive et efficace ;
Etre a l'aise dans un environnement a cadence rapide ;
2-3 annees d'experience dans un poste similaire, idealement dans un milieu hotelier de luxe ;
Bonnes aptitudes interpersonnelles puisque ce poste implique un contact constant avec la clientele ;
Etre debout/marcher pendant de longues periodes tout au long de la journee ;
Soulever des charges jusqu'a 13kg ;
Le candidat ideal aura des connaissances solides en nourriture et boissons, une attention marquee pour les details et la capacite a effectuer plusieurs taches ;
Excellentes connaissances au niveau des cocktails classiques et modernes ;
Ce que nous offrons :
Couverture maladie complementaire (dentaire, vision, assurance vie, medicaments, etc.)
Rabais au restaurant MARCUS et au spa
Journees de reconnaissance (employe du mois, anniversaires, annees de service, etc.)
Repas offerts sur place (Cafe 1440)
Regime de retraite avec contribution de l'employeur
Conges payes incluant 2 jours feries flottants par an
Programme de formation et de developpement
Programme de voyage pour employes incluant des nuitees gratuites dans d'autres etablissements Four Seasons (selon anciennete et disponibilite)
Et plus encore !
La liste des taches ci-dessus n'est pas exhaustive et peut evoluer selon les besoins de l'hotel et les situations operationnelles.
Notre organisation est un employeur engage en matiere d'equite et de diversite. Le masculin est utilise uniquement pour alleger le texte.
Bartender, MARCUS Restaurant & Lounge
Four Seasons Hotel Montreal is seeking an individual who shares our passion for excellence and is committed to creating memorable experiences for both our employees and our guests. We are looking for someone with a strong work ethic, high integrity, attention to detail, cultural awareness, and a guest-centric mindset.
About Four Seasons Hotel Montreal:
Located in the heart of Montreal's Golden Square Mile, Four Seasons Hotel Montreal offers more than just a stay -- we deliver a luxurious lifestyle experience. From world-class dining at Marcus Restaurant to relaxation at our Forbes Five-Star Guerlain Spa, and exclusive access to Holt Renfrew Ogilvy, we are a vibrant hub of elegance, hospitality, and culture.
About the role:
The bartender at Marcus Restaurant and Lounge delivers attentive, refined, and personalized service while demonstrating in-depth knowledge of beverages and the hotel's quality standards. This role includes warmly welcoming guests, anticipating their needs, and ensuring smooth bar operations from setup to closing.
What you will do:
Provide guests at the Bar with distinguished and pleasant service in accordance with Four Seasons quality standards.
Anticipate guest needs and respond to them proactively.
Serve beverages with a solid knowledge of the drink menu.
Develop thorough knowledge of all products offered at the Bar, including wines, cocktails, beers, armagnacs, cognacs, eaux-de-vie, and other beverages.
Work closely with the Sommelier to ensure proper wine rotation.
Perform both opening and closing duties at the Bar; set tables according to required standards.
Clear and store linens, china, silverware, glassware, beverages, and food.
Use the hotel's POS system (Micros) to charge items, print bills, and process transactions.
Ensure the bar is fully stocked at all times and that all opening and closing duties are properly completed.
Perform any other related tasks as assigned.
What you bring:
Good communication skills in French; an intermediate knowledge of English is necessary to understand the needs of international customers, explain the services offered, and ensure a personalized experience.
A flexible schedule with the ability to work all shifts: days, nights, weekends and holidays;
Have a good resistance to stress and manage it positively and effectively;
2 - 3 years' experience in the same role, ideally in a luxury hotel environment;
Good interpersonal skills. This position involves a large volume of guest contact and excellent communication skills are required;
Excellent bartending and cocktail knowledge;
Move about facility and stand for long periods of time;
The ability to carry up to 30lbs (13kg);
The ideal candidate will also have solid food and wine knowledge, a strong attention to detail and the ability to multitask;
Excellent knowledge of modern and classic cocktails;
What we offer:
Comprehensive health benefits (dental, vision, life insurance, prescriptions, etc.).
Discounts at MARCUS Restaurant and the Guerlain Spa.
Employee recognition programs (Employee of the Month, anniversary celebrations, etc.).
Complimentary meals per shift at Cafe 1440.
Employer-contributed retirement plan.
Paid vacation plus two additional floating holidays per year.
Strong training and development programs.
Employee travel program, including complimentary stays at Four Seasons properties worldwide (based on tenure and availability).
And more!
The list of responsibilities above is not exhaustive and may evolve based on hotel needs and operational demands.
Four Seasons is an equal opportunity employer committed to diversity and inclusion. The masculine form is used only for ease of reading.

Skills Required