The Second Cup Cafe has an exciting opportunity to join our team! We're seeking an amazing Barista who lives our company values - Integrity, Kindness, Gusto and has experience in uplifting our guests and people everyday! We're looking for someone who continually GIVES GOOD VIBES with every interaction and delivers unforgettable service and products! Prior experience in the food industry is preferred, but we welcome motivated individuals eager to learn.
YOU WILL: o Create unforgettable beverages including espresso-based drinks.
Seek every opportunity to enhance the guest experience with every interaction
Provide consistent and individualized guest attention
Demonstrate passion for the Second Cup brand and have knowledge of our products
Keep cafe facilities clean and well maintained (dine-in area, restrooms, back of house)
Restock product such as beans, cups and condiment stand
Responsible for equipment maintenance (espresso machine, grinders, strip dispensers)
Complete sale with guests, using cash, debit/credit and Mobile App.
Follow business procedures for handling voids and cash handling mistakes
End of shift reconciliation of cash and register records
Maintain coffee and food freshness standards while also controlling waste
Encourage guests to upload Mobile App and discuss the benefits associated with it
Adhere to dress code and always be punctual and ready for your shift!
Duties
Prepare and serve a variety of coffee beverages, teas, and other drinks according to company standards.
Operate POS systems, including Givex POS, for order processing and cash handling.
Ensure food safety and proper food handling procedures are followed at all times.
Maintain cleanliness of the work area, equipment, and dining space to meet health standards.
Provide excellent customer service by greeting customers, taking orders, and addressing inquiries professionally.
Manage time effectively during busy periods to serve customers efficiently without compromising quality.
Assist with food preparation and serving snacks or light food items as needed.
Handle cash transactions accurately and balance cash register at the end of shifts.
Follow food safety guidelines and ensure proper hygiene practices are maintained throughout shifts.
Experience
Previous experience as a Barista or in the food service industry is highly desirable.
Familiarity with POS systems, especially Givex POS, is a plus.
Strong customer service skills with an emphasis on creating a welcoming environment.
Basic math skills for cash handling and transaction management.
Experience with food preparation, serving, and food safety protocols is preferred.
Ability to manage time effectively during peak hours to ensure prompt service. This position offers an engaging work environment where you can develop your skills in food service while providing memorable experiences for our customers. We value motivated individuals who are dedicated to maintaining high standards of quality and customer satisfaction.
If this position sounds like YOU, please forward your resume to us at email address: secondcup9782@secondcup.com
The Second Cup Limited is an equal opportunity employer. We would like to thank all applicants for their interest. Only those applicants under consideration will be contacted.
Job Types: Full-time, Part-time
Pay: From $17.60 per hour
Expected hours: No less than 12 per week
Work Location: In person
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