Job Description

Work Term: Permanent Work Language: English Hours: 10 to 40 hours per week Education: No degree, certificate or diploma Experience: Will train

Work site environment

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Noisy

Work setting

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Restaurant Urban area Coffee shop Bistro Delicatessen

Tasks

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Address customers' complaints or concerns Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings Describe menu items including daily specials for customers Enforce provincial/territorial liquor legislation and regulations Advise on menu selections Balance cash and record sales Clear and clean tables, trays and chairs Describe and advise on wine selection Greet patrons, present menus, make recommendations and answer questions regarding food and beverages Serve food and beverages Take orders and relay to kitchen and bar staff Train staff Assist clients/guests with special needs Provide customer service

Supervision

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1 to 2 people

Certificates, licences, memberships, and courses

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Smart Serve Workplace Hazardous Materials Information System (WHMIS) Certificate Safe Food Handling certificate

Computer and technology knowledge

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Electronic cash register Point of sale system

Transportation/travel information

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Own transportation Public transportation is available

Work conditions and physical capabilities

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Fast-paced environment Physically demanding Standing for extended periods Work under pressure

Weight handling

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Up to 9 kg (20 lbs)

Own tools/equipment

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Uniform

Personal suitability

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Client focus Efficient interpersonal skills Excellent oral communication Flexibility Initiative Organized Reliability Team player

Financial benefits

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* Gratuities