Job Description

Company Description

Whether in our kitchens, dining rooms, event venues or offices, our singular purpose is to captivate guests with our unparalleled quality, service, and food and wine knowledge. We achieve this only through the excellence, innovation and passion of our team members. If you are seeking a rewarding career that involves first rate training and education, mentoring and development, attractive compensation, and inspiring rewards and recognition, consider joining Oliver and Bonacini Restaurants.

What\'s in it for you?

• Gratuity Sharing
• Discounted gym membership
• Employee Assistance Program
• 50% dining discount for all O&B locations for you and up to 3 guests
• Employee referral program
• Training and development opportunities
• Access to health, dental and vision benefits with enhanced mental health coverage
• O&B is one of Canada\'s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia

A Grab & Go Attendant/Barista has a passion for customer service and is able to greet, prepare food & beverages, serve, and cash out guests with a smile. An ability to work independently and as part of a team is important while creating an exceptional experience for all. Our Grab & Go Attendants/Baristas are fanatical about cleanliness and pay close attention to detail.

The Day to Day:

• Create a positive guest experience through interaction and adherence to the steps of service
• Answer questions and make recommendations on food, beverages and other restaurant functions and services
• Prepare cold and hot beverages to O&B standards
• Ensure accuracy when entering information into the POS system
• Monitor food quality and presentation standards
• Ensure guests are satisfied with their food and service
• Respond promptly and courteously to any guest request or concern
• Monitor the cleanliness of grab & go area and ensure all materials and areas are clean and free from clutter
• Follow standards for merchandising, stocking, rotating and storing grab & go products
• Be aware of any special requests, inclusive of guest allergies
• Complete opening, closing and side-duties efficiently and safely
• Follow all food safety standards and systems
• Other duties as assigned or required

Qualifications

• Prior barista experience desirable
• Smart Serve Required
• High School Diploma
• High attention to detail and cleanliness
• Passionate about customer service
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills and sales ability
• Ability to multi-task and maintain a level of professional urgency and momentum
• Strong oral and written communication skills and ability to engage our guests
• Experience in a similar environment an asset

Additional Information

** We thank all applicants for their interest in Oliver & Bonacini Hospitality; however, only suitable candidates will be contacted to continue the application process. **

Oliver & Bonacini\'s Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.

Oliver & Bonacini