Job Description

Position Overview:

We are seeking an experienced and enthusiastic Bar Manager to lead and manage our bar operations at Casa Morales. The ideal candidate will have strong leadership skills, excellent customer service abilities, and in-depth knowledge of the hospitality industry. As the Bar Manager, you will be responsible for overseeing daily bar operations, managing staff, ensuring customer satisfaction, and maintaining inventory. You will also work closely with other management team members to create memorable experiences for our guests.

Key Responsibilities:

Staff Management:

Hire, train, and supervise bartenders and bar staff. Schedule shifts and ensure sufficient staff coverage. Motivate and manage the team to provide excellent customer service. Conduct performance evaluations and provide feedback for staff development.

Customer Service:

Oversee the customer experience in the bar, ensuring a welcoming and positive atmosphere. Resolve any customer complaints or issues quickly and professionally. Ensure quality control of drinks and presentation.

Bar Operations:

Manage daily operations of the bar, including opening and closing procedures. Monitor and enforce all health and safety regulations, including liquor laws. Ensure the bar is stocked with all necessary supplies, ingredients, and equipment. Develop and maintain inventory control systems to minimize waste and optimize stock levels.

Financial Management:

Develop and manage the bar's budget, including cost control for inventory, labor, and other operational expenses. Set pricing strategies and track sales targets. Handle cash and credit card transactions and perform end-of-day reconciliations.

Marketing & Promotions:

Collaborate with the marketing team to create drink specials, events, and promotions. Ensure bar ambiance is consistent with brand and customer expectations. Monitor trends and competitors, implementing changes to stay competitive in the market.

Qualifications:

Proven leadership and Staff management in bar operations Customer service excellence Solid financial and inventory management knowledge Valid Smart Serve certification
Job Types: Full-time, Permanent

Pay: $24.00 per hour

Benefits:

Casual dress Discounted or free food
Language:

English (preferred)
Work Location: In person