Job Description

Banquet Captain

Founded in 1970, Steele Hotels is an independent hotel operator based out of Newfoundland and Labrador Canada. With origins in Gander, NL the company has grown to include 8 properties located in St. John's, NL, Corner Brook, NL, and Fredericton, NB.

Steele Hotels is looking for a

Banquet Captain

to join our growing team at JAG Hotel in St. John's, NL. The ideal candidate would possess a positive "can-do" attitude, and a high level of organization, coupled with a strong work ethic and excellent communication skills. This often involves working in fast-paced environment conditions at varying times throughout the day or night.

Main Duties & Responsibilities

:

Oversee all aspects of food & beverage services, ensuring exceptional guest service at events Manage event setup, service, and takedown in line with Banquet Event Orders (BEOs) Lead and direct banquet staff, ensuring timely completion of tasks Collaborate with the culinary team to maintain food quality, presentation, and timing Address guest inquiries and resolve issues to ensure satisfaction Ensure staff follow safety, sanitation, and organizational guidelines Maintain event records, manage banquet supplies, and handle event closings Lead team briefings, create schedules, and support operations in the Banquet Manager's absence Demonstrate a professional and positive presentation to guests and colleagues, and be well-groomed Perform any other tasks, as assigned.

Qualifications, Skills & Attributes:

A minimum of 3 years experience in banquet or hospitality management Serve Responsible Certificate required, or willingness to obtain the certification Education in hospitality & tourism management is an asset High school diploma required Knowledge of food and beverage service standards, safety, and sanitation Strong customer service background and cash-handling experience Ability to multitask in a fast-paced environment and handle high-pressure situations calmly Excellent communication skills and proficiency in reading BEOs Commitment to maintaining high service standards

Why Work with Us:

Competitive Compensation package Company RRSP matching plan to secure your financial future Comprehensive health benefits, including dental and vision coverage Employee Family Assistance Program [EFAP], including counselling services and life coaching Paid time off, including vacation time, sick leave, and statutory holidays Other employee benefits such as discounts on food, gym memberships, and phone plans, etc. Gratuities
If you are interested in working with a growing company and want to grow with us, we welcome you to apply to

careers@steelehotels.com

. Please include "

Banquet Captain

" in the email subject line, and use the following naming convention for your resume file:

First Name Last Name - Resume.

We are an equal opportunity employer and are committed to a work environment that supports, inspires, and respects all individuals, we welcome everyone to apply.

Job Type: Full-time

Additional pay:

Tips
Benefits:

Dental care Extended health care Paid time off RRSP match Vision care
Work Location: In person

Expected start date: 2025-03-05