Job Description

Company operating name: Two Donkeys Bakery

Business Address: Unit 103 at 2173 Optic Court, Kelowna, BC V1V 05G

A family run European bakery, Two Donkeys Bakery brings a taste of Europe to the Okanagan. Freshly baked with time-honoured methods and recipes, our bakery is a must-try for anyone wanting to explore the flavours of Germany and Switzerland. At Two Donkeys Bakery you get to enjoy the tasty treats crafted with love and top quality ingredients and experience a little bit of Switzerland in Canada! We also offer our authentic European products to cater events.

The Swiss family that started it all, is proud to share their passion for European baking with the Okanagan.

Two Donkeys Bakery is currently looking to strengthen the team with a

Bakery Manager

. If you have understanding of and experience with authentic European-style breads, pastries and cakes, you may be the one we are looking for.

Title of position (2 vacancies):

Bakery Manager

Job duties:

Operational Management, including:

Plan, organize, and oversee all daily operations of the bakery, including production, sales, front-of-house, and back-of-house activities Ensure efficient and smooth workflow across all departments to maintain high productivity, product quality, and customer satisfaction Monitor the proper functioning of all machinery, equipment, and production tools; coordinate repairs, maintenance, and service when required Identify operational issues and implement solutions to prevent disruptions and maintain consistent performance
Staff Management & Leadership, including:

Conduct job interviews, select and hire new staff, and manage onboarding and training processes Create and manage staff schedules, adjusting coverage based on demand, production needs, and employee availability Train, coach, and support employees on quality standards, hygiene regulations, safety procedures, and work processes Serve as the primary point of contact for staff concerns, conflict resolution, and workplace issues Monitor employee performance and provide feedback, guidance, and corrective actions when necessary
Product & Quality Management, including:

Develop, adjust, and maintain recipes, including cost calculations, portion control, and quality optimization Ensure all bakery products meet established quality standards in taste, appearance, and consistency Oversee compliance with food-safety, hygiene, sanitation, and workplace-safety regulations in all areas of the bakery Perform regular quality checks on production processes, ingredients, storage conditions, and finished products
Inventory, Ordering & Resource Management, including:

Plan, coordinate, and process all orders for ingredients, packaging materials, cleaning supplies, and other operational resources Conduct inventory checks, maintain accurate stock levels, and ensure timely replenishment of essential items Compare suppliers, review pricing, assess product quality, and collaborate with vendors to optimize costs and maintain reliable supply Manage operational resources including staff, materials, equipment, and time to ensure maximum efficiency and minimal waste
Menu, Product Assortment & Sales Decisions, including:

Analyze product sales, customer trends, and profitability to decide which items remain in the assortment, which are discontinued, and which new products should be introduced Plan and organize product assortment, including pricing, seasonal items, production quantities, and overall product strategy Ensure all products are available on time, produced in adequate quantities, and meet quality expectations
Customer Experience & Front-of-House Oversight, including:

Ensure the front-of-house area is clean, well-organized, professional, and compliant with hygiene and safety standards Oversee customer service operations and assist with handling special situations, requests, or complaints Maintain a high level of customer satisfaction through quality control, efficient service, and continuous improvement
Job details:

this is a full-time, permanent position (2 vacancies) for at least 30 to 40 hours per week wage: $40/hour benefits: there are no benefits location of work: Unit 103 at 2173 Optic Court, Kelowna, BC V1V 05G contact information: Sven Stein at sven@twodonkeysbakery.ca the anticipated start date is 26 January 2026
Skills/education requirements:

successful completion of high school completion of a college or other program related to hospitality or food and beverage service management several years of experience in the food service sector, including supervisory experience, are required preferred: several years of experience as a baker, including experience as a bakery manager a flexible attitude towards working hours, including Saturday, Sunday, evenings and nights, is expected ability to work under minimal supervision capacity to work NOT under the influence of alcohol, pharmaceutical and or narcotic substances which would impair your ability to work safely in possession of Food Safe Certificate. If you are not in possession of this certificate, you are required to successfully complete this course prior to commencing working for us
References and resumes will be required. Good English language skills are required.

Send inquiries, resumes and references

only

PER EMAIL

to Sven Stein at sven@twodonkeysbakery.ca

Job Type: Full-time

Pay: $40.00 per hour

Expected hours: 30 - 40 per week

Work Location: In person