Job Description

Want to be part of a team that's shaking up the automotive industry by leaning into being the most approachable, down-to-earth island of misfit toys around? We're searching for a detail-oriented, process-driven and problem-solving

Automotive Service Technician (AST)

to join our growing crew. If you're ready to bring your technical expertise and strategic thinking to a workplace that values innovation, teamwork and believes that relationships make the difference, we'd love to hear from you.

Here's a little about us:

I'm Adam, the owner of Guardian Automotive in West Edmonton, and I'm going to go massively off-script from the norm. If our ads seem a bit quirky--or let's be real, a lot quirky compared to the cookie-cutter templates out there--you're not wrong. We're different, and we like it that way.

At Guardian Automotive, we believe a positive, drama-free workplace is the foundation for delivering exceptional customer experiences. When our team thrives, our customers feel it. And you don't have to take my word for it--just check out our Google reviews.

Who wants to work for some sketchy fly-by-night operation with a less than stellar reputation? Not us, and we're guessing not you either.

When we opened Guardian Automotive in 2019, we had a shaky start--a bit of an identity crisis and a shortsighted plan, if we're being honest. Just as we were finding our footing, early 2020 hit, bringing with it a certain well-known medical and economic crisis that threw a wrench into everything. It was brutal--like a swift kick to the driveshaft brutal. But we dug deep. We fought like hell, powered by sheer determination and a refusal to quit. And guess what? Perseverance paid off.

Fast forward to today: we're on our fourth expansion, growing in facility size, team strength, car count, and revenue each time. This year, we're focusing on vertical growth. We have plenty of hoists, plenty of space, now it's time to push the limits of what we're capable of. We've turned our waiting room into a space people actually enjoy spending time in--with a massive free snack station and bean-to-cup coffee that's always a hit (We've even started building our own little arcade corner!). We're proud to operate with 11 hoists, a 12,000-square-foot facility, an organized & dedicated office for advisors and parts, and a vision for continued growth.

Growth and resilience are in our DNA. Over the years, we've proven we can tackle challenges others swore were impossible. We stayed focused on what mattered: people and culture. That's how we've gone from surviving to thriving. We live by Richard Branson's philosophy--take care of your team, and they'll take care of your customers. Fixing cars is what we do, but building relationships? That's how we shine.

In a city crowded with automotive shops, we know the competition is fierce. But we're not interested in being just another name in the game. We ally with the strong--the forward-thinkers, the customer-focused. We steer clear of archaic mindsets, predatory tactics, and rigid corporate structure that can paralyze a small business. There's plenty of market share and work to be done, but not every shop goes about it the right way.

We aim to always be expanding, whether that's horizontal (more people, more hoists, more space) or vertical (more training, better processes, more efficacy). We read, discuss, debate, occasionally we knock down walls. We're getting REALLY good at the wall part. At this point, after our 4th expansion in six years, the sledgehammer nights are becoming a near annual team building event.

Here's the bottom line: we're not slowing down. Expansion and internal improvement isn't just what we do; it's who we are. We're on the lookout for driven, growth-minded talent with big picture mentalities to join us and help fuel the next chapter of Guardian Automotive. Full speed ahead, no backing down. Sound good?

Your Role as an Automotive Service Technician:

Diagnose, repair, and maintain domestic and Asian brand vehicles with precision and efficiency. As a technician, you're considered the expert of your field. Every repair needs to leave with pride, quality and confidence. Collaborate with a team of top-notch professionals to deliver consistent, high-quality service. We've set up a solid support network so you have answers to questions, a direct solution for any part hiccup, and some pretty top notch folks to close those deals to keep you busy. Stay ahead of the curve with access to advanced tools, technology, and training/coaching. Contribute to our customer-first culture by keeping communication clear and honest.

What We're Looking For:

Experience Required:

You've got solid automotive repair experience and know your way around domestic and Asian vehicles. Red Seal / Journey ticket preferred. Will consider especially driven 3rd and 4th year apprentices for gradual integration and growth.

Tech-Savvy:

Comfort with modern diagnostic tools and techniques. We pride ourselves on being a tech forward company. Digital vehicle inspections, utilizing scan tool PID data, and self-sourcing processes and procedures from resources like ProDemand are the norm.

Team Player:

We thrive on collaboration and mutual support - No drama, no backstabbing? Sounds nice, doesn't it? Don't lie, you want it...*

Growth-Oriented:

You're eager to expand your skills and grow with us as we continue to thrive.

What You'll Get:

Work-Life Balance:

We're never open on weekends. Enjoy your time off with friends and family or however makes you happy. You've earned it. You don't have to go home but you can't stay here. Go on, git!*

Comprehensive Perks:

Paid vacation, health benefits, personal use of shop equipment, and great deals on parts. Can't expect you to be your best self with your car breaking down, your teeth falling out and stressed to the nines, now can we? (I think I'm finally starting to win at therapy!)

Team Culture:

Regular team lunches on payday, chosen by the team. A supportive environment. Performance recognition and appreciation. No boring pizza parties covering up oppressive management and poor morale here - I mean, we love pizza but that's no substitute for a proper culture and environment, let's be honest. I like food and money, how about you?*

Competitive Pay:

I know everyone says this, it's a hard thing to differentiate in a crowd of promises. We have hourly, flat rate and blended models available. Value security over potential? Done. Know you're a top-tier rockstar and want all the potential? Okee dokee. Something in the middle? Sure! We pride ourselves on being adaptable. Nothing is ever set in stone, the world is dynamic and fluid and we change with it.

Professional Development & Growth:

As a constantly evolving and growing business, we offer opportunities for you to grow alongside us. You can expand your potential and branch out in various directions, such as Lead Technician, Shop Foreman, Service Manager, and more. We have two distinct shop spaces inside our building (Called A and B side - I know, probably the most boring part of this ad. I'm working on that.) Both sides have their own roles and main focuses on work. We have light commercial fleet (vans, light truck) and retail (Car, SUV, light truck) opportunities.
If you're obsessively organized, relentlessly detail-focused, and ready to make a meaningful impact in a forward-thinking, dynamic environment, this is your moment. You've made it to the end of this (admittedly long-winded) ad, so why not take the next step?

Smash that apply button with extreme purpose, tell us what makes you awesome and what you envision us accomplishing together! Join a team that's redefining the automotive industry--one part at a time.

We can't wait to meet you!

Job Types: Full-time, Permanent

Pay: $35.00-$45.00 per hour

Benefits:

Company events Dental care Employee assistance program Extended health care Life insurance On-site parking Paid time off Store discount Vision care Wellness program
Application question(s):

What makes you awesome? What speaks to you the most out of our opportunity?
Experience:

Automotive repair: 5 years (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person