At Midas, we pride ourselves on delivering high-quality automotive service and exceptional customer care. As a trusted name in vehicle maintenance and repair, we're looking for a motivated and Customer-focused
Automotive Service Advisor
to join our growing team.
Position Summary:
The Automotive Services Salesperson plays a key role in connecting customers with the services their vehicles need. This individual will assess customer needs, explain maintenance and repair options, and provide proactive solutions to keep vehicles running safely and efficiently. You'll be responsible for generating sales, scheduling appointments, and ensuring each customer leaves satisfied with the service provided.
Key Responsibilities:
Customer Needs Assessment:
Engage with customers to identify vehicle issues and service requirements; recommend appropriate services and solutions.
Service Promotion:
Clearly communicate the benefits of maintenance services, repairs, and upgrades to promote informed decision-making.
Quoting & Scheduling:
Provide accurate cost estimates and manage service appointment scheduling efficiently.
Sales & Upselling:
Present and sell service packages, Factory service maintenance and additional parts, and accessories to enhance vehicle performance and increase customer value.
Customer Relationship Management:
Build lasting relationships with clients to foster loyalty, repeat business, and referrals.
Product Knowledge:
Stay current with evolving automotive technologies, services, and industry best practices.
Collaboration:
Work closely with service technicians and internal staff to ensure a seamless customer experience.
Post-Service Follow-Up:
Conduct follow-up calls or communications to confirm service satisfaction and address any concerns.
Qualifications:
Previous experience in automotive sales or service advising preferred
Previous automotive sales, Door-to- Door or cold sale experience an asset
Strong interpersonal and communication skills
Customer-first mindset with a professional demeanor
Basic understanding of vehicle systems and maintenance services
Ability to multi-task in a fast-paced environment
Proficiency with service management or CRM software is a plus
What We Offer:
Competitive salary plus commission
Health, dental, and vision insurance
Paid time off and holidays
Ongoing training and career development opportunities
Supportive and team-oriented work environment
Job Types: Full-time, Permanent
Pay: $4,000.00-$5,000.00 per month
Benefits:
Dental care
Extended health care
On-site parking
Work Location: In person
Job Types: Full-time, Permanent
Pay: $4,000.00-$5,000.00 per month
Benefits:
Dental care
Extended health care
Work Location: In person
Expected start date: 2025-08-20
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