James Braden Auto Group welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment. We are looking for an experienced and enthusiastic SERVICE ADVISOR to join the Team
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With a focus on vehicle labor sales, this position will assist customers with the care and maintenance of their vehicle and develop long-lasting customer relationships.
What's in it for you....
Competitive and generous compensation package and pension plan
Enhanced Group Benefits Program, including extended medical, dental, life insurance...and so much more
Company-provided tools to assist with the job
Ongoing development and training, including product and industry knowledge, from experienced leaders and experts
Opportunity for career advancement within the group
About the opportunity...
As an integral part of the "we can do that" operation, this position will assist customers with requests for vehicle repair, service concerns and vehicle inspections. Specifically:
sell recommended and required vehicle maintenance to customers, while providing thorough and expert details and explanations
advise customers on how to look after the vehicle and stress the importance of maintenance, based on manufacturer technical features
explain nature of vehicle work and associated costs
schedule vehicle maintenance appointments, developing long-lasting relationships with customers and increasing retention
prepare detailed and accurate estimate of labour and parts costs
work closely with the Automotive Service Technicians and Apprentice's to identify areas of vehicle concern and/or recommendations for maintenance with the intention to communicate findings with customers
About you...
Ideal candidates will have a strong background and proven experience in vehicle labour and repair sales, including:
at least two (2) years' experience working in a dealership service environment
at least three (3) years' experience in a sales and/or customer-facing position
proficiency working with dealership systems and Microsoft Office software (i.e.. Excel, Word, Outlook)
strong ability to communicate professionally (verbally and written)
proven ability to influence change and effectively lead projects
ability to adapt to a changing environment and meet deadlines
strong attention to detail, organized and strategic
ability to maintain confidentiality and professionalism
ability to work independently and with minimal supervision
self-motivated and driven with a passion for excellence in execution
a desire to work in a high energy, fast-paced environment
a proven commitment to quality of work
Must have a G2 licence or higher
Must be able to provide us with a clear Drivers Abstract
Must be able to provide us with a Criminal Records Check
Why choose us?
Your career ambitions will be achieved -- we offer career development and advancement.
You will be part of a winning team -- we are a leader in the industry driven by almost 30-years of people-centric business modelling.
Your voice will be heard, and ideas celebrated -- we have an entrepreneurial and strategic attitude, that welcomes and supports individual ideas and strategies.
You will enjoy a competitive pay and bonus plan
You will be part of a culture at the forefront of transparency, communication, and engagement - we are a Team, and work together to achieve and thrive.
Apply now to join a dynamic company where the future is limitless and embark on an exciting career and journey.
Interested in becoming part of the team? Send your resume for review though indeed for consideration. We thank all applicants for their interest, but only those candidates selected will be contacted.
Job Type: Full-time
Pay: $36,350.73-$80,000.00 per year
Additional pay:
Bonus pay
Benefits:
Casual dress
On-site parking
Store discount
Flexible language requirement:
English not required
Schedule:
Monday to Friday
Weekends as needed
Application question(s):
Can you provide a clean drivers abstract?
Can you provide a clean criminal records check?
Experience:
customer : 2 years (preferred)
automotive service advisor: 2 years (preferred)
Licence/Certification:
Driving Licence (required)
Work Location: In person