We believe if we take excellent care of our people, they will take the same care of our customers.
Job Summary
As a Sales Advisor, you will be responsible for providing exceptional customer experience while driving vehicle sales. You will engage with potential buyers, understand their needs and desires, and present them with vehicles that best suit their lifestyle. Your role is critical in supporting the sales department in exceeding the targets and goals set forth. Working closely with your managers and team members to maximize every opportunity.
Key Responsibilities
Offer a premium buying experience through exceptional customer service
Ensure all customer interactions align with Volvo's brand values and high service standards
Follow proven sales process
Maintain up-to-date knowledge of all Volvo vehicles, trims, features, technologies, and industry trends of our and competitors models
Assist in guiding customers through finance, leasing, and purchasing options
Work with our team to collaborate on social media content
Demonstrate advanced knowledge of the brand's advanced features
Build and maintain long-term relationships with customers
Follow up on all leads with an omni-channel approach utilizing all forms of communication including in-person, phone, text and video.
Provide after-sales support and ensure customer satisfaction through the whole ownership experience
Consistently meet or exceed monthly and quarterly sales targets and kpis
Maintain accurate customer records in our software systems
Qualifications & Skills
Commitment to learning, growth and personal development
Team Player! We mean it.
3 years of proven experience in retail sales (luxury automotive brand experience a plus)
Passion for helping people
Adept in Emotional and relational intelligence
Valid G Licence with clean abstract
Valid OMVIC
Strong communication, interpersonal, and presentation skills
Self motivated with a results driven approach
We offer:
Strong compensation plan
Genuine Team and Management support
Car allowances
Group benefits package including health insurance & car allowance
Flexible work schedule
Experienced management team
Ongoing training initiatives
Positive team atmosphere
Regular Team events
Opportunity for growth within our organization
Interested candidates, please attach your resume. We thank all applicants for their interest but only those candidates selected will be contacted directly.
Our Company is committed to being responsive to the diverse needs of its employees, customers and others, including those with disabilities, by striving to prevent and remove barriers to accessibility. The Company will provide support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs.
Job Type: Full-time
Pay: $60,000.00-$175,000.00 per year
Benefits:
Dental care
Disability insurance
Extended health care
Life insurance
Vision care
Application question(s):
Tell us something interesting about who you are and why you applied to this job.
Experience:
Automotive Car Sales: 3 years (preferred)
Licence/Certification:
G Drivers licence (required)
OMVIC licence (required)
Work Location: In person
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