------------- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Mechanics and repairers, general
Business administration and management, general
Work setting
---------------- Motor vehicle repair shop
Management
Tasks
--------- Direct and control daily operations
Plan and organize daily operations
Manage staff and assign duties
Determine staffing requirements
Resolve issues that may arise, including customer requests, complaints and supply shortages
Address customers' complaints or concerns
Schedule work
Consult with suppliers
Co-ordinate maintenance and repair services
Greet customers
Maintain clean and safe work environment
Prepare and track work orders
Help with scheduling and workflow
Communicate with other workers to co-ordinate the preparation and completion of work assignments
Review work orders
Direct the operations of an organization or department that provides services
Area of work experience
--------------------------- Manager
Work conditions and physical capabilities
--------------------------------------------- Work under pressure
Attention to detail
Ability to work independently