Job Description

Responsibilities:

Take ownership of the shop and staff performance including estimating, profitability, customer service, production, employee relations, insurance relations, and more Lead a strong technical team to operate in an effective manner while maintaining high standards of quality and workmanship Ensure that every employee is focused on providing exceptional customer service Ability to effectively execute and maintain business plans. Meet or exceed Key Performance Indicators including CSI, profitability, cycle time, etc Coach and develop your staff, and address any situations as they arise to maintain a positive and cooperative work environment Builds and maintains good relations with customers, to encourage their loyalty and obtain their recommendations. WOW every customer through all phases of the process

Qualifications:

Experience in shop management Experience leading a team and managing employees A complete understanding of the collision repair process, and familiarity with insurance repair procedures Solid estimating skills Attention to detail and the ability to multitask Good communication and interpersonal skills Valid driver's license

Benefits:

Extended health care Disability insurance Dental care Life insurance Gym membership Vacation & paid time off Wellness programs Company events & social hours On-site parking
Job Type: Full-time

Work Location: In person