Job Description

Reports to: Production Manager and General Manager


About Clutch:

We're on a mission to reinvent the way people buy, sell, and own cars. Are you game?


Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee... and that's just the beginning.


Named two years in a row to the Globe & Mail's list of the Top Growing Companies in Canada and also awarded spots on Deloitte's Technology Fast 50(TM) and Fast 500(TM) lists, we're looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.




Key Responsibilities:
• Estimate Vehicle Repair Costs: Review photos of damaged vehicles to help estimate repair costs.
• Coordinate with Repair Shops: Send photos of vehicles to repair shops to get quotes, pricing, and service details.
• Schedule Repairs and Services: Assist in scheduling repair services for vehicles to be sent to repair shops.
• Manage Invoices: Help with organizing and processing invoices for repair services.
• Communication with Management: Answer calls and emails from management, providing updates on scheduling and repair status.
• Support High Volume Work: Assist with managing a high number of estimates and appointments in a fast-paced environment.

Qualifications:
• Education : High school diploma or equivalent.
• Experience: No prior automotive experience required - training will be provided. Passion and knowledge of the automotive industry is an asset.
• Skills: Basic computer skills and strong attention to detail.
• Ability to communicate clearly and professionally with management and vendors.
• License : Valid driver's license.
• Work Authorization: Legally authorized to work in Canada
• •Location:• Must be able to commute to Mississauga

Skills and Attributes:
• Detail-Oriented: Able to review photos and accurately note required repairs.
• Organized: Ability to manage and keep track of appointments and estimates.
• Team Player: Works well with colleagues and management.
• Customer Service Skills: Friendly and professional when interacting with management.
• Adaptability: Willingness to learn new processes and systems.

Work Environment:
• Conditions: Office-based with regular communication with management and repair shops.
• Physical Demands: Minimal physical work required.

Compensation and Benefits:
• Competitive hourly wage.
• On-the-job training and support.
• Health & dental benefits.