Job Description

CLOSING: November 17, 2023
Land Acknowledgement George Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other. Equity Statement George Brown College is committed to creating and sustaining an equitable and inclusive learning and working environment. We encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities. GBC Vision To be a college renowned for its inclusion, excellence, relevance, impact, and leadership. Position Summary: The incumbent provides front-line support and first contact customer service for program inquirers, applicants, external partners, and funders, as well as students, staff, and faculty in the Augmented Education Department/College.
Key responsibilities:

• Acts as the first point of contact for the Department by responding to fielding queries, addressing student/staff/faculty concerns, and resolving program operational issues, when necessary.
  
• Plans and coordinates the routine activities associated with the cyclical nature of academic operations, such as orientation, start-up, scheduling, and course staffing.
  
• Informs the Database Department of key changes to course information and program delivery.
  
• Liaises with the Registrar\xe2\x80\x99s Office regarding critical dates and deadlines, student registration and withdrawals, graduation eligibility, credential requests and student records.
  
• Establishes and maintains all departmental files and records. Coordinates, creates, maintains and verifies accuracy of College databases and systems including Banner and STU-VIEW.
  
• Liaises with George Brown College\xe2\x80\x99s Marketing department regarding the program calendar, website updates and creation of promotional materials.
  
• Produces and posts regular content on Augmented Education\xe2\x80\x99s social media platforms (Facebook, Instagram, and Twitter), monitors user activity and responds to program inquiries.
  
• Assists the Program Manager in developing the Department\xe2\x80\x99s annual program budgets and expense forecasting.
  
• Maintains, tracks, and processes financial budgeting, budget allocation and financial reporting for the Department and program funders. Processes all invoices, interdepartmental expense transfers and student honorariums and submits to Accounts Receivable for payment.
  
• Collaborates, plans, and coordinates all Department\xe2\x80\x99s special events and activities including but not limited to the annual convocation dinner, stakeholders\xe2\x80\x99 luncheon, Mental Health Conference dinner, the final day program celebration and Food Court Social fundraiser.
  
• Other duties as assigned.

Educational and Experience Requirements:

• Three-year diploma or degree in Business/Office Administration or equivalent.
  
• Minimum of three (3) years\xe2\x80\x99 progressive experience in an administrative role working in a dynamic office environment, preferably with significant diversity in customer/student service relations, possessing excellent communication skills and a proficiency in Microsoft Office applications as well as customer relationship management software (or equivalent).
  
• Experience in proposal writing and funding reporting required.
  
• Administrative and event planning experience.
  
• Financial and budgeting experience.

Skills and Attributes:

• Solid planning, coordination, organizational and time management skills.
  
• Excellent problem-solving skills to identify problems, determine possible solutions, and select appropriate actions.
  
• Demonstrated collaboration, teamwork, and interpersonal skills at a professional level.
  
• Demonstrated commitment to uphold the College\xe2\x80\x99s priorities on diversity and equity.
  
• Ability to lift over 20 kg or 44 lbs (i.e., office supplies, textbooks, transporting finished wooden products, delivery of heavy loads on a cart, etc.).
  
• Able to travel off-site for meetings and special events on a monthly basis.

Interview process may consist of a practical skills component. Notes:

• The College requires proof of degrees, credentials or equivalencies from accredited regional or federal post-secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer.
• First consideration will be provided to internal candidates in accordance with our Support Staff Collective Agreement.
• GBC employees, please use https://adfs.georgebrown.ca/adfs/ls/IdpInitiatedSignOn.aspx to apply via our internal site using your GBC credentials for consideration prior to the internal closing date.

About Us: George Brown College prides itself on educating students through real-world learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a great place to work. See why we are consistently ranked as one of GTA\xe2\x80\x99s top employers. Why work here? George Brown College offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters. George Brown College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Candidates who require accommodation in the hiring process may contact TalentAcquisition@georgebrown.ca confidentially.