Job Description

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid



The Director, Audit Services is accountable for planning and directing audit projects of all types (key risk audits, project risk reviews, defined procedures, SOX, and MAR audits, etc.) for functions in Human Resources, Global Procurement and Global Marketing.

Responsibilities

Plan, direct and control the annual audit plan for assigned areas, reporting to Audit Services senior management on plan progress and any needed revisions.

Schedule and assign audit projects to audit staff in a coordinated effort with other directors and managers to maximize the utilization of resources, further the development of staff, and provide the optimal assurance for the risks covered.

Manage and provide feedback to a team of approximately 6 to 8 individuals with varying levels of experience. Complete performance appraisals and work with staff to ensure appropriate development and training is provided.

Ensure quality of work completed, quality of audit issues and recommendations, and adherence to Audit Services methodology and IIA standards.

Present audit findings and recommendations to senior segment and functional management; including high quality written reports.

Assist business unit management by providing risk management advisory / consulting support through recommendations or advisory engagements.

Recruit and develop top talent and maintain high employee engagement in the team.

Effectively collaborate with peers in Audit Services and the business to support continuous improvement and efficiencies.

Deliver annual SOX and MAR testing in collaboration with Management, SOX/MAR PMO and CCOEs as well as the External Auditor.

How will you create impact?

This position reports to the VP, Audit Services. The mandate of Audit Services is to provide independent and objective assurance and advisory activities to contribute and improve the operations of the Company. In this role you in Audit Services you will assist the Company in achieving its Strategic Objectives through a well-adapted approach to evaluate the efficiency of the Company\xe2\x80\x99s governance, risk management and internal control processes.

What motivates you?

You thrive in teams and enjoy getting things done together.

You take ownership and build solutions, focusing on what matters.

You do what is right, work with integrity and speak up.

You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

Minimum of 10 years of audit, risk management, advisory/consulting experience or relevant prior procurement or human resources experience.

Minimum of 4 years of management experience.

University degree is required. A recognized accounting (CPA, CA) or auditing (CIA, CISA) designation is preferable, but not essential for candidates with good industry experience.

Strong written and oral communication skills, ability to effectively communicate ideas and recommendations, and to listen and consider ideas of others.

Strong interpersonal skills including the ability to work with and influence management at various levels of the organization.

Innovative thinking and commitment to continuous improvement to enhance quality of audit work and efficiencies in audit processes.

Ability to work efficiently in diverse environments and cultures.

Knowledge of the data analysis tools is preferred.

What can we offer you?

A competitive salary and benefits packages.

A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

A focus on growing your career path with us.

Flexible work policies and strong work-life balance.

Professional development and leadership opportunities.

Our commitment to you

Values-first culture
We lead with our Values every day and bring them to life together.

Boundless opportunity: We create opportunities to learn and grow at every stage of your career.

Continuous innovation: We invite you to help redefine the future of financial services.

Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship: We build a business that benefits all partners and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as \xe2\x80\x98MFC\xe2\x80\x99 on the Toronto, New York, and the Philippine stock exchanges, and under \xe2\x80\x98945\xe2\x80\x99 in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location Toronto, Ontario

Salary range is expected to be between $100,500.00 CAD - $180,900.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Manulife