Job Description

Location: Toronto, ON (Hybrid - occasional in-office presence required)
Type: Full-Time (Contract)
About the Role
We're looking for a Content & Knowledge Management Specialist to join our global Audit & Assurance (A&A) team. This is an exciting opportunity to work at the intersection of audit excellence and digital transformation. In this role, you will support the publishing and deployment of technical content that empowers our auditors to deliver high-quality engagements worldwide. You will also act as a key contributor to the development of our next-generation information and knowledge management system.
This position blends content strategy, project coordination, and stakeholder engagement--ideal for a detail-oriented communicator with a passion for structured content and global impact.
Key Responsibilities
Content Development & Management
Author and maintain technical audit content using DITA, XML, and HTML.
Ensure content is accurate, clear, and aligned with evolving audit standards.
Support the publishing of content across global platforms used by 70,000+ practitioners.
Global Content Deployment
Develop and execute strategies for content adoption across global member firms.
Lead initiatives related to training, communication, and usage tracking.
Collaborate directly with global, regional, and local teams to ensure seamless deployment and understanding.
Platform Development Support
Contribute as a subject matter expert in the design of new content and knowledge management tools.
Participate in requirements gathering, solution testing, and feedback processes.
Project Management
Lead and support project planning sessions, define timelines, and manage deliverables.
Coordinate internal resources to ensure timely execution of content-related projects.
Maintain clear and comprehensive project documentation.
Qualifications
Experience
2-3+ years of hands-on experience with structured authoring using DITA, XML, and HTML.
Experience working with content management systems; Tridion Docs preferred.
Familiarity with audit or professional services content is an asset.
Skills & Strengths
Strong problem-solving and critical-thinking skills.
Effective communicator who can work across functional teams.
Comfortable managing multiple priorities in a fast-paced, virtual environment.
Interest in innovation and strategic initiatives.
Education
Degree or diploma in Technical Communication, Information Management, Business, or a related field preferred.
What We Offer
Opportunity to contribute to a global transformation initiative
Collaborative, forward-thinking work environment
Hybrid work flexibility
Career development through exposure to large-scale knowledge systems
Ready to shape the future of audit content and digital knowledge systems? Apply now and bring your structured content expertise to a globally impactful role.
**We thank all applicants for applying, however only those considered for an interview will be contacted directly**
Spirit Omega is committed to a diverse and inclusive workplace. We welcome applications from anyone, including members of Indigenous peoples, Women, visible minorities, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities.
Looking for more opportunities? Check out our website at
Request-ID: DLTJP00045389
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