Job Description

About Us

TK Liquidation & Auction LTD is a fast-growing liquidation retail and online auction company, proudly family-owned and operated. We're expanding our online auction operations and are looking for a motivated

Online Auction Floor Manager

to join our team on an

18-month contract

to cover a parental leave.

Position Overview

As the

Online Auction Floor Manager

, you will oversee the day-to-day operations of the auction floor and listing team. You'll be responsible for staff management, product flow, customer messaging, and ensuring high-quality auction listings. Strong people management and IT/computer skills are essential, as much of our workflow relies on technology, barcode systems, and auction software.

Key Responsibilities

Supervise and lead a team of floor and listing staff. Keep staff motivated, productive, and on schedule. Oversee product intake, testing, listing, and shelving processes. Manage workflow to ensure accurate and timely auction listings. Handle scheduling and staffing requirements for auction operations. Monitor quality control for item descriptions, photos, and conditions. Act as the

primary point of contact for customer complaints, questions, and messaging

, ensuring issues are resolved promptly and professionally. Use auction software, spreadsheets, and internal systems to track progress and performance. Train new employees on systems and floor processes. Collaborate with management to improve efficiency and customer satisfaction.
Qualifications

Proven leadership skills

with experience managing teams.

Strong IT/computer skills

, including comfort with auction/listing software, spreadsheets, and barcode scanning systems. Excellent written and verbal communication skills for handling customer interactions. Ability to multitask and manage a fast-paced environment. Problem-solving mindset and ability to handle conflict with professionalism. Detail-oriented with strong organizational skills. Experience in retail, warehouse, or auction operations is an asset but not required.
What We Offer

Competitive pay based on experience. 18-month contract position (

parental leave coverage

). Supportive and team-oriented work environment. Growth opportunities within a rapidly expanding company. Employee discounts on retail items.
Job Type: Fixed term contract
Contract length: 18 months

Pay: $19.00-$21.00 per hour

Expected hours: 40 per week

Benefits:

Casual dress Company events Dental care Extended health care Life insurance On-site parking Store discount Vision care
Work Location: In person