Job Description

Position Title:

Attachment Coordinator

Organization:

Langley Division of Family Practice

Reports to:

Executive Director

Position Type:

Part Time

Salary:

$28 per hour, max 24 hours per week

Location:

Langley, BC

Position Summary

The Attachment Coordinator plays a key role in supporting the efficient operation of patient attachment services across Langley's primary care network. This position ensures seamless coordination between the Health Connect Registry (HCR), local family physicians (FPs), nurse practitioners (NPs), and the public. The coordinator also provides logistical support for events and new attachment initiatives, including pilot programs and in-clinic support.

Key Responsibilities

Attachment Coordination

Monitor and manage incoming emails and inquiries to the LDFP attachment account during morning hours. Support the attachment of BC residents registered on the Health Connect Registry (HCR) to local family physicians and nurse practitioners. Communicate directly with the public regarding attachment procedures, appointment scheduling, and patient case status. Assist in the transfer and reconciliation of patient data from HCR to clinic records and local waitlists. Maintain accurate and complete patient records in the HCR Attachment Interface. Provide online and in-person EMR support for providers participating in attachment processes (currently 3 providers). Support new pilot projects, including in-clinic administrative assistance for NPs/FPs engaging in patient attachment (e.g., "For You" pilot).

Clinic and Community Engagement

Visit and provide administrative support to Primary Care Clinics in Langley as needed. Develop collaborative relationships with clinic staff and healthcare providers to ensure smooth patient onboarding and follow-up. Supporting the Langley Divisions Wellness Clinic with managing intake forms, referrals, patient booking and maintaining patient files

Qualifications

Education and Experience

Diploma or post-secondary education in healthcare administration, office management, or a related field. 2+ years of experience in administrative coordination, ideally within healthcare or non-profit sectors. Familiarity with EMRs, patient registration systems, and provincial health initiatives such as HCR.

Skills and Competencies

Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Comfortable managing email correspondence and online databases. Ability to work independently and as part of a multidisciplinary team. Professional and compassionate approach in communicating with the public. Proficiency with Microsoft Office Suite and other office tools.

Working Conditions

Hybrid work model (remote and in-person). Occasional travel to local primary care clinics and event venues in Langley. Flexible hours, with core availability required during weekday mornings.

Job Posting

Join Our Team!

The Langley Division of Family Practice is looking for a dynamic Attachment and Event Coordinator to support primary care access and community health in Langley.

In this full-time hybrid role, you'll be on the front lines of patient attachment, helping connect residents with family physicians and nurse practitioners. You'll also provide key administrative and event support to ensure our systems and relationships function smoothly.

If you're highly organized, tech-savvy, and passionate about improving healthcare access, we want to hear from you!

To apply:

Send your resume and cover letter to Angel Elias angel.elias@ldfp.org

Job Type: Part-time

Pay: $28.00 per hour

Expected hours: No more than 24 per week

Schedule:

Day shift
Work Location: In person