Job Description

Nespresso est engage a vous offrir un cafe durable d'exception a la maison. Avec chaque tasse, on eleve les moments cafe en mouvement, avec gout et intention. Cultiver le cafe comme un art, pour faire croitre le meilleur en chacun de nous.

Pourquoi vous devriez vous joindre a nous

Salaire competitif 18.40$/h + Bonus trimestriel Machine a cafe gratuite + Credit Nespresso mensuel Rabais exclusifs aux employes Ensemble complet d'avantages de remuneration globale, y compris les prestations de sante et de soins dentaires qui debutent des le premier jour (incluant le massage, la couverture de sante mentale et le compte de depenses de sante) Compte de depenses personnel Excellents programmes de formation et de perfectionnement Possibilites de croissance Cafe illimite gratuit pendant les quarts de travail Regime de retraite avec contributions competitives de l'employeur Et bien plus encore!!

Resume du poste

Nous sommes a la recherche d'un specialiste du cafe a temps plein a notre Boutique de Laval. L'individu occupant ce role sera responsable d'agir en tant qu'ambassadeur de la marque Nespresso tout en offrant un service a la clientele exceptionnel et en atteignant les objectifs de vente.

Un jour dans la vie d'un specialiste cafe

Assister, avec enthousiasme, a des seances d'information quotidiennes afin de comprendre les principaux objectifs; Participer a un coaching avec les chefs d'equipe et saisir les opportunites afin d'atteindre les objectifs de vente; Offrir la meilleure experience client en maitrisant la connaissance des differents produits et en demontrant de l'enthousiasme pour la marque; Creer une experience de marque positive pour toutes les parties prenantes; Promouvoir la mission de developpement durable de Nespresso en eduquant les clients et les visiteurs de la boutique.

Ce qui vous permettra de reussir dans le poste

La maitrise de l'anglais et du francais est indispensable pour ce poste, car il necessite des interactions quotidiennes avec une clientele bilingue.*
Etre passionne par le cafe et le developpement durable Avoir 1-2 ans d'experience dans un environnement de vente au detail a haut volume Demontrer de l'aisance et des excellentes habiletes en ventes et service a la clientele Demontrer une gestion efficace du temps et competences interpersonnelles
Nespresso est un employeur engage envers la diversite et l'inclusion qui promeut l'egalite des chances. Si vous etes selectionne pour participer au processus de recrutement, veuillez informer les ressources humaines de tout accommodement dont vous pourriez avoir besoin. Nestle travaillera avec vous dans le but de garantir que vous etes en mesure de participer pleinement au processus.



Les candidatures seront considerees au fur et a mesure de leur reception.

Nespresso Canada, une division de Nestle Canada!

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REIMAGINE WHAT COFFEE CAN BE...


At

Nespresso

, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better.


By caring for one another, our farmers, suppliers, and the communities we work with, we can make sure every customer has the best possible experience.


To achieve this, we live by four behaviours. We

I

nspire, we C

are, we

A

ct, and we i

Nnovate. Each one of these reflects who we are and how we interact with one another and with the world around us. We live a culture that is built on the principle belief that individually and collectively we can.


What about you? Join the

Nespresso

team! And reimagine what coffee can be. Reimagine what you can become. Together we grow as individuals and teams. And as an organization.

Here's why we think you should choose us:

Competitive wage $18.40/h + Quarterly bonus Free coffee machine + Monthly Nespresso credit Exclusive employee discounts Comprehensive total rewards benefits package including health and dental benefits that start on day one (including massage, mental health coverage, Gender Affirmation Benefit and Health Spending Account) Lifestyle Spending Account Excellent training and development programs Growth opportunities Company matched pension plan Free unlimited coffee during working shifts And much more!!

Position summary

We are looking for a fulltime Coffee Specialist at our Laval boutique. This role will be responsible for acting as an ambassador of the Nespresso brand while delivering exceptional customer service, driving sales and achieving sales targets.

A day in the life

Enthusiastically engaging in daily briefings in order to understand key objectives and meet deliverables; Engaging in coaching sessions with team leaders and actively pursuing opportunities to upsell, approach customers, reinforce our brand message, and meet both individual and store goals. Delivering the best customer experience by levering product knowledge and enthusiasm for the brand; Creating positive brand experience for all stakeholders; Promoting Nespresso's sustainability mission by educating customers and prospects.

What will make you successful

Bilingualism in English and French language skills are a requirement, as this position requires daily interactions with a bilingual clientele.*
Passionate about coffee, sustainability, and eager to expand your knowledge of Nespresso coffees. 1-2 years of experience in a fast-paced retail/selling environment with a high volume of customers. Demonstrated excellence in sales and customer service Effective time management and interpersonal skills
Nespresso is an equal opportunity employer committed to diversity and inclusion. If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nespresso will work with you to ensure that you are able to fully participate in the process.



Candidates will be considered as they apply.

Nespresso Canada, a division of Nestle Canada!