Associate Sales & Customer Service

St. John's, NL, Canada

Job Description

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From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you\xe2\x80\x99ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals. In return, we\xe2\x80\x99ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts \xe2\x80\x93 the best the industry has to offer. You\xe2\x80\x99ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us. About the role From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you\xe2\x80\x99ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals. At Johnson Insurance, we\xe2\x80\x99ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts \xe2\x80\x93 the best the industry has to offer. You\xe2\x80\x99ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can: shape the future of insurance, win as a team and grow with us. We\xe2\x80\x99re looking for Sales and Customer Service Associates to join our Travel Operations team! We currently have openings in our St. John\xe2\x80\x99s, NL office. The successful candidates will be required to obtain their Accident and Sickness License, LLQP and/or RIBO License. Preference will be given to candidates holding an Accident and Sickness License, LLQP or RIBO License. These candidates will be provided focused training towards the achievement of becoming licensed insurance professionals and jumpstart their careers in a resilient industry full of opportunity. What you\xe2\x80\x99ll do here:
  • Working in a fast-paced inbound customer center
  • Quoting and selling travel insurance to new and existing clients in accordance with our sales quality call flow, sales processes, and underwriting guidelines
  • Servicing our existing clients by offering insightful and helpful advice regarding their travel insurance related questions
  • Process insurance transactions in accordance with underwriting and compliance guidelines to meet quality expectations
  • Using established procedures in a fast-paced computerized environment
  • Obtaining and/or maintaining provincial licenses
What you bring to the table:
  • Excellent organizational and customer service skills
  • Strong skills in communication (verbal, written and listening), time-management, multi-tasking, attention to detail, problem analysis/solving and overall work ethic
  • Experience in the Travel industry would be an asset
  • Able to work independently, as well as within a team, in a dynamic environment
  • Flexible to work a rotating schedule of days, evenings, and Saturdays
  • Bilingual in French and English is considered a definite asset
  • A&S, LLQP or RIBO designation would be an advantage
Here are a few reasons why others have joined our team:
  • An award-winning, inspiring workplace that supports its people and recognizes great work
  • Stimulating, challenging projects and development opportunities to help you grow your skills and career
  • A comprehensive financial rewards program that recognizes your success
  • An extensive, flexible benefits package
  • An industry leading Employee Share Purchase Plan where we match 50% of net shares purchased
  • A $600 annual wellness account that promotes an active lifestyle
Flexible Work Arrangements We\xe2\x80\x99re proud to support a flexible hybrid approach which gives employees the best of both worlds. What we offer Working here means you\'ll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
  • A financial rewards program that recognizes your success
  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
  • An extensive flex pension and benefits package, with access to virtual healthcare
  • Flexible work arrangements
  • Possibility to purchase up to 5 extra days off per year
  • An annual wellness account that promotes an active and healthy lifestyle
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
  • Inspiring leaders and colleagues who will lift you up and help you grow
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We\xe2\x80\x99ll work with you to meet your needs. Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada. If you are an employee of Intact, belairdirect, or Johnson Insurance, please apply for this role on Contact People.

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Job Detail

  • Job Id
    JD2132068
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    St. John's, NL, Canada
  • Education
    Not mentioned