Job Description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients' businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com

Summary

An opportunity to maintain positive tenant relationships through professional and effective responsiveness to, and proactive consideration of tenant issues.


Self-motivated, pro-active and highly deadline-oriented, you have a history of success in commercial property management, known for building successful client and tenant relationships. You are recognized for your ability to provide strong leadership to staff and build strong working relationships with the property management team, tenants, vendors, contractors and senior management as needed to resolve operational challenges and implement new initiatives.


Reporting to the Property Manager, you will ensure all Property Management policies, procedures and operations are conducted effectively. You will develop, administer and submit regular financial reporting and budgets (operating and capital) within established guidelines. This role will draw on your strengths in communication, exceptional client relationship management and building data analysis to ensure client satisfaction, team member satisfaction and, ultimately, financial success.

Key Duties & Responsibilities

Maintain positive tenant relationships through professional & effective responsiveness to, & proactive consideration of tenant issues, thereby ensuring that tenant expectations & landlord criteria are being consistently met. Act as direct tenant liaison to ensure that all tenant construction activity & landlord work are well-coordinated, organized & proactively managed, & in fulfillment of lease obligations. Meet with property management team, tenants, vendors, contractors & senior management as needed to review & provide support to resolve operational challenges & implement new initiatives. Coordinate & distribute all relevant tenant communications. Hold shared accountability for building presentation to ensure PWGSC best-in-class image is upheld at all times at the complex. Provide assistance in the fulfillment of the maintenance & upkeep of ongoing resources & performance metrics including to meet program requirements & ensure maximum effectiveness. Ensure insurance & contract files are complete, accurate & current. Assist in the preparation & implementation of initiatives to increase & uphold the quality & effectiveness of tenant relations. Coordination of tenant events, tenant appreciation events & tenant meetings. Support the Property Manager with ongoing initiatives.

Knowledge & Skills

Community college diploma or equivalent training (e.g. RPA, CET). Experience: More than three years up to five years.

Licenses and/or Professional Accreditation

Certified Facility Manager (CFM) through IFMA. Certified Property Manager (CPM) through Institute of Real Estate Management. Facility Management Administrator (FMA) Designation through Building Owners & Managers Institute (BOMI). Real Property Administrator (RPA) through BOMI.
BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.


BGIS est un employeur qui respecte l'egalite des chances et nous vous invitons a postuler pour un poste chez nous ! Si vous avez besoin d'un accommodement pendant le processus de recrutement, veuillez nous contacter a askHR. En cas de demande d'accommodement, nous discuterons avec le candidat en question et fournirons, ou ferons en sorte de fournir, un accommodement approprie d'une maniere qui tiendra compte des besoins d'accessibilite du candidat en fonction de son handicap.