Job Description

We\xe2\x80\x99re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what\xe2\x80\x99s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

Preference will be given to FSRs and SFSRs applying from this location and from other locations within the Community.

What You\xe2\x80\x99ll Be Doing

As a member of the Personal and Business Banking team, you\xe2\x80\x99ll work in a fast-paced Banking Centre where you\xe2\x80\x99ll have a meaningful difference on the lives of our clients. As an Associate Financial Advisor, you\xe2\x80\x99ll form a deep understanding of your personal and small business clients\xe2\x80\x99 needs as you recommend simple, personalized solutions that will help them achieve their financial goals. You\xe2\x80\x99ll manage, either individually or as part of a team, a portfolio of mortgage clients where the focus is on deepening the client relationship. You\xe2\x80\x99re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you\xe2\x80\x99re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you\xe2\x80\x99ll be on-site full-time.

How You\xe2\x80\x99ll Succeed

• Client Engagement - Meet with clients to understand their personal and business priorities, advise them on solutions, and provide a forward-looking financial plan. Ensure clients\xe2\x80\x99 investment, financial and credit related needs are met by providing a comprehensive retail banking offer or by making a formal introduction to the appropriate Imperial Service and Business Banking colleagues.

• Relationship Building - Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and work as one team to ensure clients are connected to the right people and opportunities.
• Business Development \xe2\x80\x93 Create relationships by networking with clients\xe2\x80\x99 families and friends to uncover opportunities and refer to appropriate partners. Call both existing and potential clients to identify opportunities for future growth and revenue. Engage in community and banking centre events such as business development events, client acknowledgement programs and client appreciation day to create and enhance CIBC presence and gain market share
• Leveraging Technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who You Are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it\xe2\x80\x99s the right thing to do.
• You\xe2\x80\x99re goal oriented. You\xe2\x80\x99re motivated by accomplishing your goals and delivering your best to make a difference
• You know that details matter. You notice things that others don\'t. Your critical thinking skills help to inform your decision making.
• You\xe2\x80\x99re passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity
• You love to learn. You\xe2\x80\x99re passionate about growing your knowledge. You have a strong sense of curiosity.
• You can demonstrate 2 \xe2\x80\x93 3 years experience in providing financial advice to clients and achieving sales results through advice-based conversations.
• You\xe2\x80\x99re a certified professional. You have current accreditation and good standing in Mutual Funds License (Canadian Securities Course or Investment Funds in Canada). It\xe2\x80\x99s an asset if you have current accreditation and good standing in CFSA (Certificate of Financial Services Advice)
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, our people are our greatest asset. You\xe2\x80\x99ll become part of a diverse community that acknowledges everyone\xe2\x80\x99s unique talents, and empowers teams to do what\xe2\x80\x99s right for the client, and to do it well. As part of our team, you will:

• Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and at home
• Connect: Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity
• Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning and comprehensive product training
• Prosper: Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits program, and employee share purchase plan

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location Ottawa-Bank and Queen

Employment Type Regular

Weekly Hours 37.5

Skills Banking, Customer Engagement, Finance Strategy, Financial Services, Investments, Lending

CIBC