Job Description

Associate, External Quality
Job location: Remote
Employment type: Full Time Permanent
Hours: 40 Hours per week
A little about us
Hi, we're Aurora Cannabis, and we're so excited to meet you!
We're a global cannabis company driven by our passion to help people improve their lives. We have a diverse team who bring their best every day so Aurora can be the cannabis provider of choice for patients and consumers. We love our work, and we especially love our high quality, innovative brands that make up the Aurora family - from Aurora, Aurora Drift, San Rafael '71 and Whistler.
Our people combined with our collective passion for the industry is what makes Aurora a special place to work and defines what we call our "A-Team". We are a high-performing team of cannabis experts, innovators, and champions, that work, learn and win together. We think BIG, act BOLD and execute with PURPOSE in all that we do, and will stop at nothing to cultivate the ultimate cannabis experience for our community.
Job summary
Reporting to the Manager of External Quality, the External Quality Associate is responsible for providing support in the assessment and ongoing management of External Suppliers, Vendors and other service providers to Aurora.
Major Responsibilities / Duties:

• Quality Assurance Strategy: Develop and implement the organization's quality assurance strategy to ensure products or services meet or exceed customer expectations and regulatory compliance.
• Process Development: Establish and refine quality assurance processes, methodologies, and standards to improve efficiency and effectiveness.
• Team Leadership: Lead and manage a team of quality assurance professionals, providing guidance, mentorship, and training to ensure a high level of expertise within the team. o Quality Audits: Conduct regular audits to assess compliance with quality standards, regulations, and internal processes.o Collaboration: Work closely with cross-functional teams, including product development, operations, and customer support, to drive a culture of quality throughout the organization.o Continuous Improvement: Identify opportunities for continuous improvement in product or service quality and implement initiatives to enhance overall quality compliance, performance and metrics.
• Quality Metrics: Establish and monitor key quality metrics, providing regular reports to leadership on quality performance.
• Regulatory Compliance: Ensure that quality assurance processes align with relevant regulatory requirements and standards.
• Customer Feedback: Analyze customer feedback and complaints to identify trends, root causes, and areas for improvement.
• Quality Assurance Effectiveness: Accountable for the effectiveness of the organization's quality management system, quality assurance processes and the achievement of established quality goals.
• Regulatory Compliance: Accountable for ensuring compliance with relevant quality standards and regulations.

Education & Experience:

• Four (4) year degree required, preferably with scientific, engineering, regulatory, audit core concentration
• Minimum 3 years' experience in Quality, Regulatory, Technical, or Manufacturing Operations in the area of quality compliance preferably in the cannabis or pharmaceutical industry
• Minimum 1 year experience in auditing of Quality Systemso Professional certifications in Quality Auditing and assessment are very desirableo Strong communication, teamwork, problem solving, decision-making, and root cause analysis skills are required
• Demonstrated knowledge/application of practical quality assurance and quality system elements
• Ability to travel across North America

Why you'll love working at Aurora
Our people are at the heart of everything we do here at Aurora, and we take pride in fostering an inclusive space that inspires our team to love where they work! From rewarding career opportunities to flexible work environments to team activities, we go above and beyond to prioritize your success and here's how we do it...
Flexibility: you will enjoy a flexible work environment that is the perfect blend of work and fun! With flexible working hours to compressed work weeks to paid sick and vacation time, you will be empowered to achieve work-life balance.
Total rewards: we will motivate you to go above and beyond with a competitive salary or hourly wage (with shift premiums), stock options, an RRSP program, annual bonuses, and a health and personal care spending account for you to use for gym memberships, ski passes or staycations.
Benefits: we will foster your health and wellness (and your dependents) with our employee benefits package including, employer-paid health and dentalcare premiums, life insurance and LTD policies and a medical cannabis coverage program, designed exclusively for our A-Team, that will provide you with $1500 of coverage each year (because we truly believe cannabis is the best medicine).
Life-long learning: we're lifelong learners here at Aurora and will invest in your professional development throughout all aspects of your career! You will have access to a tuition assistance program, virtual learning activities and annual performance reviews, to ensure you are provided with the toolkit and support you need to succeed.
Perks: we love to celebrate our people by providing corporate perks including employee discounts, perkopolis memberships, company SWAG, paid volunteer time, modern technology and snacks and beverages at all our office locations.
Team: we are a diverse and global team of cannabis enthusiasts, energetic innovators, fitness gurus, caring parents, foodies and more, with a collective passion to nurture an inclusive environment that helps you grow and provide people better days with medical cannabis.
Diversity and inclusion
At Aurora, we are proud to foster and celebrate a diverse community of professionals! We take pride in nurturing an inclusive culture that empowers our people to be their authentic selves, celebrate their differences and love where they work.
Our diverse community combined with our inclusive culture, is what sets us apart in the industry and equips our A-Team with superpowers - and this is why, we encourage all candidates to apply for job opportunities regardless of race, national origin, colour, religion, age, gender identity or expression, sexual orientation, marital and family status, disability, or any other identifying characteristic. If you require accommodation (including, but not limited to, an accessible interview site or alternate format of job posting) during the recruitment and selection process, please do not hesitate to let our team know! We are here to help.
Next steps
Think you have what it takes to join our team? So do we!Apply today by submitting your resume along with salary expectations through our website. You can expect your application to be reviewed by a human recruiter (not a robot) shortly after you apply, and our team will contact you via email if we see a fit.
Think you're the ideal candidate but you don't meet all the requirements? Apply anyways! We would love to review your application to see if you're the right fit or find you an alternative opportunity!
Not the role for you? That's okay! Visit our careers page to find the perfect opportunity for you or share this posting with a friend or colleague that you think would be a great fit (hot tip: if you are already an Aurora employee, take advantage of the employee referral program by referring this posting to a friend! If they are successful, you will receive a bonus!
If applicable, Aurora Human Resources will contact you via your email address provided. We do not contact candidates over Facebook or other Social Media apps. You will never be requested to provide confidential information such as banking information or your Social Insurance Number in the interview process.