Job Description

Job SummaryWhat is the opportunity?In this role you will support the VP Client Regulatory and KYC Operations in the delivery of the Global Capital Markets KYC refresh. Success will be achieved through strong understanding of KYC collaboration, and support for direct reports and the team, which includes the ability to be hands on in aspects of process, and metric development.What will you do?Support the VP to deliver a successful KYC Refresh ProgramTakes ownership of challenges related to refresh processes, ensuring internal stakeholders and colleagues are treated with respect, empathy and integrity contributing to good working relationshipsConduct effective oversight, ensuring accurate and consistent processes/controls are in place to minimize operational errorsReview completeness of metrics, leading the development of enhancements, providing updates to VP CRKO and senior management as requiredWork in strong partnership with members of the team to ensure the end-to-end KYC refresh process is completed as accurately and efficiently as possible, in addition to supporting oversight testing and audit inquiries as neededProvide strong customer service to front and middle office partners, in addition to working collaboratively and effectively with other partners including Financial CrimesMotivate and ensure the team completes refresh cases efficiently and with top quality, while also encouraging an agile outlook and skillset in order to adapt to changing business needs (analysts need to pivot between refresh, and outreach as required)Collaborate with on boarding colleagues on an ongoing basis to ensure efficiency and alignment on process and capabilitiesWhat you need to succeed?Bachelorxe2x80x99s degree in a relevant field of study3 xe2x80x93 5 years prior experience in a financial institution operations environment, preferably in Capital Markets operationsStrong AML and Compliance regulatory knowledge, with the ability to handle multiple high-visibility projectsPrevious experience in a people manager role, managing productive high performing teamsAbility to structure and break down complex problems to find and implement solutionsStrong analytical, organizational skills and critical thinking skills to make sound decisions and solve problems under pressure, in a team environment.Strong presentation, communication and interpersonal skillsHigh Proficiency in Microsoft Word, Excel and PowerPoint to be used for reporting and presentationsStrong relationship management skillsHighly organizedWhatxe2x80x99s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensationLeaders who support your development through coaching and managing opportunitiesWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workFlexible work/life balance optionsJob Skills Communication, Competitive Markets, Decision Making, Financial Services Industry, Foreign Exchange (FX) Trading, Interpersonal Relationship Management, Knowledge Organization, Operational Delivery, Risk Management, Securities LawsAdditional Job DetailsAddress: RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: CAPITAL MARKETSJob Type: RegularPay Type: SalariedPosted Date: 2024-11-05Application Deadline: 2025-01-03Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Royal Bank of Canada