Job Description

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title Associate Director, Custody Product



What is the opportunity?

The Custody product function is responsible for Global & Domestic custody ("custody'), Global Funds Platform, Primary markets products (ETFs, Loans), Investment Counsellor and Pension Fund solutions and Benefit payments ("Custody Services") within Investor Services ("IS").

In this role, you will initiate and support the overall product strategy, direction and profitability for end-to-end Custody with an initial focus on payments within RBC Investor Services, in alignment with core services' strategic objectives. You will initiate and support designing, developing products to support client retention, target client acquisition, enhance client experience and deliver on commitments made to clients, including drive and oversee execution of approved product change/development. Initiate and support the Product Standards & the operating framework for custody. The focus of the role is around our Canadian Franchise, across the asset manager segment.

What will you do?

• Proactively involved in the assessment of available market intelligence and stakeholder feedback (clients and functions) on the strategy and evolution of the custody business, including target market, features, product/service experience, regulation and compliance.
• Support development and maintenance of the suite of end-to-end Custody products focused on delivering NIAT growth through enhancing/digitizing products, generating client value, delivering solutions by geography and platform.
• Deliver a clear product roadmap in-collaboration with Custody product Executives, Data Management Office, Client Success, Technology, Client Operations and Business Development.
• Responsible for analysis of product-related change, including commercially-viable and client focused business cases, with prioritization and approval of product, client, operational and regulatory change. Business cases to be managed in-collaboration with Profitability and Protocols.
• Support design and efficiency of product operating model(s), product standards and technical stack/architecture, with an objective to simplify where possible working with the Product Architect.
• Conduct analysis to understand the detailed P&L for Custody products and embed financials in driving client, product, execution and functional change on product profitability
• Responsible for ensuring appropriate governance, compliance with policies/frameworks and oversight of issues, risks, audit and compliance items
• Where appropriate, support client design for non-standard client on-boarding for Custody with Client Experience teams

What do you need to succeed?
Must-have

• BA or BSc in business, or other relevant degree
• 5 years' experience in industry, with a specific focus in Custody Operations, Payments (payment technologies, end-to-end processes), Securities Finance and Global Markets
• Excellent written and verbal communication skills; strong ability to analyze, document and articulate complex processes and concepts in a clear and succinct manner
• Excellent interpersonal skills and an ability to work cross-functionally with a wide range of stakeholders
• Sound technical knowledge of the financial services and asset management industry
• Extensive experience in developing efficient strategies and business plans for all in-scope products
• Proven curiosity regarding fintech and evolving investment industry trends
• Strong corporate knowledge
• Strong proficiency with collaboration and agile tools (Confluence, JIRA)

Nice-to-have:

• MBA, post-graduate in business or finance
• Professional qualifications from a recognized industry body
• SWIFT experience and/or payment products

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference for our clients and in our communities, and achieving mutual success. This position will provide you with the foundation required for a prosperous career in the banking industry.

• Excellent exposure to communicate with various business partners and stakeholders in Investor & Treasury Services and within other platforms as appropriate.
• Opportunity to obtain hands-on experience throughout your role.
• Working with an exciting, close-knit, supportive & dynamic group.
• Opportunity to collaborate with other business segments within the bank.
• Excellent career development and progression opportunities.
• A comprehensive Total Rewards Program including bonuses and flexible benefits.
• Competitive compensation.

Job Summary

Address: TORONTO, Ontario, Canada

City: CAN-ON-TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: Investor and Treasury Services

Job Type: Regular

Pay Type: Salaried

Posted Date: 2022-10-17-07:00

Application Deadline: 2022-10-31-07:00

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.