Job Description

Company: DUUO

Department: EBM

Employment Type: Temporary Full-Time (4 months)

Work Model: Hybrid

Language: This role operates in English.

Additional Information: This/these role(s) is/are currently vacant.

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That's why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.



Our Information Technology team aspires to be a leader in applying technology to power business strategies. We connect concepts with solutions to create value and efficiencies for our clients, employees, and communities. Our success is driven by our skilled and diverse team who are passionate about excellence, innovation, and agility.



As the Associate Business Systems Analyst you will liaise between the team and Business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team responsible for translating concepts and requirements into client focused and effective system-based solutions. You will assist in formulating and defining system scope and objectives based on both user needs and a basic understanding of the applicable business applications.

Technologies you have experience with:

JIRA, JIRA Service Desk and Confluence or similar tools. You can analyze the data used in the applications with data query tools and data dictionary Google Analytics 4 (GA4) -User flow analysis to inform design decisions and measure product performance. Hotjar - leveraged heatmaps, recordings, and feedback polls to identify friction points and optimize user journeys

How you will create impact:

Collecting information and requirements to assist in the preparation of project planning documents and functional specifications. Supporting the detailed analysis of business functions, rules and processes through discussions with the team and Business stakeholders. Supporting analysis and specifications for required data and system integrations. Performing test scripts, supporting senior team members and verifying results against expected reporting defects. Assisting with production support activities and developing an understanding of technical components, application platforms and interfaces.

How you will succeed:

You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs. You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions. You have strong communication skills to clearly convey messages and explore diverse points of view. You build trusting relationships and provide guidance to support the development of colleagues.

To join our team:

You have one to three years of experience in Information Technology or a related field. You have completed post-secondary education in Information Technology or a related discipline. One to five years as a Business Analyst supporting Guidewire suite of products throughout the delivery life cycle/system development life cycle You have in-depth knowledge on ensuring data accuracy and maintaining data integrity You have prior experience with agile practices and an agile mindset

What you need to know:

You will be subject to a Criminal Record and Consumer History background check as a condition of employment, in the event you are the successful candidate.

What's in it for you?

Training and development opportunities to grow your career. Flexible work options and paid time off to support your personal and family needs. A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture. Volunteer opportunities to give back to your community.

#LI-AG1