Job Description

Midtown est a la recherche d'un associe de la reception pour aider nos membres et assurer le bon fonctionnement de notre reception.
Le poste
En tant que partie integrante de l'equipe des services aux membres, nos associes a la reception sont des professionnels amicaux et attentifs qui s'efforcent de ravir nos membres et nos invites en :Accueillir les personnes qui entrent dans le Club de maniere chaleureuse et agreable Aider a l'inscription aux programmes, au traitement des paiements et a la planification des services du club. S'efforcer constamment de creer une premiere impression memorable Gerer les enregistrements, repondre aux questions et resoudre les problemes de maniere appropriee Maintenir la proprete des zones de reception pour contribuer a une experience exceptionnelle dans les installations Contacter les services d'entretien menager et de maintenance lorsqu'un probleme est signale Repondre aux questions concernant les services et les installations du club Effectuer des taches de base en matiere de comptabilite, de caisse, de classement et de bureau.

Nos associes a la reception :Bonnes personnalites qui se connectent naturellement avec une grande variete de personnes Doit etre disponible pour travailler selon un horaire flexible (y compris les soirs, les fins de semaine et certains jours feries) Demontrer de solides competences en service a la clientele et aimer servir les autres Avoir la capacite de travailler avec elegance et rapidite sous pression Posseder une memoire vive et un delicieux sens de l'humour Bien travailler dans un environnement d'equipe collaboratif Sont tres organises et efficaces Avoir d'excellentes competences en communication

Midtown is looking for a Hospitality Associate to assist our members and keep our front desk running smoothly.
The Position

As an integral part of the member services team, our Front Desk Associates are friendly and attentive professionals who strive to delight our members and guests by:Welcoming individuals who enter the club in a warm and pleasant manner Assisting with program registration, payment processing, and scheduling club services Consistently striving to create a lasting first impression Handling check-ins, addressing questions and resolving issues appropriately Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience Contacting housekeeping and maintenance departments when a problem is reported Answering queries regarding club services and facilities Performing basic bookkeeping, cashiering, filing, and clerical duties

Our Front Desk Associates:Have great personalities that naturally connect with a wide variety of people Must have availability to work a flexible schedule (including evenings, weekends and some holidays) Demonstrate strong customer service skills and enjoy serving others Have the ability to work gracefully and quickly under pressure Possess a keen memory and delightful sense of humor Work well in a collaborative team environment Are highly organized and efficient Have excellent communication skills

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
MIDTOWN is an Equal Opportunity Employer.