Job Description

MARQUE : MANGO

POSTE : DIRECTEUR(TRICE) ADJOINT(E) DE MAGASIN

EMPLACEMENT : ROYALMOUNT

Fox Group, un detaillant de premier plan en pleine croissance avec 9 000 employes a travers le monde et partenaire de choix pour plusieurs bannieres bien connues en Israel, en Europe et au Canada, est fier d'annoncer l'ouverture de magasins MANGO au Canada.







Fondee a Barcelone, en Espagne, MANGO est une marque de mode reconnue internationalement qui concoit, fabrique et commercialise des vetements et accessoires pour femmes, hommes et enfants, avec plus de 2700 magasins dans 115 marches a travers le monde.







Dans le cadre de notre expansion au Canada, nous recherchons des directeurs adjoints de magasin dynamiques, experimentes et passionnes de mode dans la region du ROYALMOUNT. Ce poste releve directement du gerant de magasin, et ensemble, vous construirez une equipe performante.


En tant que directeur(trice) adjoint(e) du magasin MANGO a LSt Bruno, vous devez etre un leader exceptionnel capable de motiver, inspirer et developper l'equipe du magasin pour maximiser les ventes et les profits, creer un environnement de travail exemplaire et assurer une experience client hors pair a chaque visite.

Responsabilites principales

En partenariat avec le gerant, le/la directeur(trice) adjoint(e) est responsable du succes financier du magasin, de l'experience client, de l'atteinte des objectifs individuels de vente et de performance, et du developpement d'une equipe orientee vers les resultats. Il/elle comprend les moteurs cles de l'entreprise et ajuste les strategies en consequence.

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OMPETENCES ET QUALITES REQUISES

Le/la directeur(trice) adjoint(e) doit demontrer un ensemble de competences qui en font un leader au sein de l'equipe :







Relationnel


Developper les talents, batir une equipe efficace et attirer les meilleurs elements Communiquer efficacement et influencer de maniere positive Creer un environnement mobilisateur et motivant
Resultats


Etre oriente(e) vers la performance et l'atteinte des resultats Agir avec rapidite, efficacite et responsabilite
Reflexion strategique


Avoir une solide comprehension du commerce de detail et du comportement client Prendre des decisions reflechies, etablir des priorites, demontrer une bonne capacite d'analyse
Comportement personnel


Faire preuve de flexibilite, d'adaptabilite et de resilience Garder son calme en toute situation et gerer les incertitudes avec professionnalisme
Responsabilites cles :


Offrir constamment une experience client exceptionnelle Veiller a la satisfaction de la clientele Former, coacher et motiver l'equipe de vente Etablir des attentes claires et assurer la responsabilisation Maximiser les ventes par un encadrement actif sur le plancher de vente et en arriere-boutique Assurer le recrutement et la formation de l'equipe selon les besoins du magasin Analyser les indicateurs de performance et developper des plans d'action efficaces Assurer la communication interne Appliquer les politiques et procedures de l'entreprise Gerer la marchandise, le marchandisage visuel et l'experience client en magasin Controler les depenses et respecter les procedures de Mango Participer aux initiatives de prevention des pertes et de securite

EXIGENCES DU POSTE :

Minimum 2 ans d'experience en gestion dans le commerce de detail, idealement dans un environnement de mode rapide Experience averee en gestion des ventes et d'equipes Capacite demontree a atteindre les objectifs de vente et de performance Capacite a analyser les rapports de vente et a reagir rapidement aux tendances du marche Aisance a prendre des decisions et a gerer des conflits Excellentes competences interpersonnelles, de communication et en service a la clientele Capacite a identifier, former et fideliser les meilleurs talents Maitrise des logiciels Microsoft (Excel, Word, Outlook) Horaire flexible (incluant soirs, fins de semaine et jours feries) Capacite a soulever et deplacer des produits ou du materiel jusqu'a 50 lb Capacite a monter sur des echelles ou escabeaux Endurance physique (station debout prolongee, deplacements constants, parfois accroupi ou a genoux) Capacite a travailler en equipe et a interagir efficacement avec collegues et clients Possibilite de se deplacer dans d'autres succursales ou participer a des reunions de district, au besoin



Fox Group Canada - Mango est un employeur qui souscrit au principe de l'egalite des chances et s'engage a favoriser la diversite et l'inclusion. Nous encourageons toutes les personnes qualifiees a postuler, y compris les personnes vivant avec un handicap. Des mesures d'adaptation sont offertes tout au long du processus de recrutement, sur demande. Toute information concernant les besoins d'accommodement sera traitee de maniere confidentielle.





Nous remercions tous les candidats de leur interet pour cette belle opportunite. Seules les personnes selectionnees pour une entrevue seront contactees.

BRAND: MANGO

POSITION: ASSISTANT STORE MANAGER

LOCATION: ROYALMOUNT

Fox Group is a leading and fast-growing retailer with 9,000 employees globally, and partner of choice for several well-known retail banners in Israel, Europe, and Canada, is excited to announce the opening of MANGO stores in Canada.





MANGO was founded in Barcelona, Spain, is an internationally renowned fashion brand that designs, manufactures, and markets women's, men's, and children's clothing and accessories, with over 2700 stores in 115 markets.





As part of the expansion plans in Canada, we are looking for experienced, energetic, passion-for- fashion Assistant Managers in the Royalmount. This position reports directly to the Store Manager and together you will build the store team.



As the Assistant Manager at MANGO St Bruno location, you must be an exceptional leader who can motivate, inspire, and develop the store team to maximize sales and profits, create an exceptional work environment and ensure an extraordinary customer experience to each and every customer.



The Assistant Manager (ASM) in partnership with the Store Manager is responsible for overseeing the financial success of the store; ensures positive customer experiences; demonstrates a strong ability to meet individual sales and metric goals; drives profitable top-line sales growth and coaches store associates to consistently provide customers with an exceptional shopping experience. The Assistant Manager understands key business drivers and adjusts the business accordingly.





ASM COMPETENCIES AND SKILLS





The Assistant Manager must demonstrate a set of competencies/skills that establish them as a leader within the store. These competencies outline a skill-set that is required of a Assistant Manager to be successful in their role. Competencies include, but are not limited to:



People: Optimizes talent by developing direct reports, building effective teams and attracting and retaining top talent individuals. Influences people through effective communication.


Drives engagement and motivates people. The ASM can influence people through persuasion, directing and delegation of tasks.





Results: Stays focused on performance. The ASM drives results and ensures accountability to those results. The ASM is action oriented and resourceful.





Thought: Shows that they understand the business through a strong customer focus, heightened business insight and financial acumen. The ASM is capable of making complex decisions. When making complex decisions the ASM plans, sets priorities, and uses a strong decision quality.





Self: Remains flexible and adaptable and can manage ambiguity. The ASM is resilient and maintains composure in all situations.





The Assistant Manager may perform other related duties as required by the Company, field leadership, and especially with regard to serving the customer.





- Assistant Manager- Key roles/ responsibilities


Assistant Managers are required to:





Provide and ensure legendary customer experiences consistently Establish Customer Satisfaction Coach, Develop and maximize the success of all associates Sets expectations and ensures accountability Maximize sales potential by coaching associates behaviors on the sales floor and in the back room Build a team that works well together based on the needs of the store Ensure training of the associate team Analyze business and create action plans Communicate effectively with/to team Direct/execute company policies/practices Direct merchandise flow Ensure visual & merchandising standards and a positive in-store experience Manage controllable expenses Maintain Mango Procedures Loss Prevention and Safety



REQUIRED SKILLS/EXPERIENCE





Minimum of (2) years of experience in fast fashion retail environment Prior sales management experience Demonstrated ability to achieve individual selling goals and metrics Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business Comfort in making decisions and mediating conflict within a team-environment Ability to address complex issues and allocate time to execute multiple tasks and changing priorities. Exceptional interpersonal, communication and customer service skills Ability to identify/assess top talent and train/develop/retain great people. Proficient in windows-based software such as Excel, Word and Outlook Ability to work a flex schedule (which includes nights, weekend and holiday availability) Ability to bend, lift, open and move product and fixtures up to 50 lbs., as needed Ability to climb step stools and ladders Ability to stand/walk for long periods at a time Possess manual dexterity and hand-eye coordination Ability to travel to other store locations (if needed) and attend district meetings This position involves constant moving, talking, hearing, reaching, grabbing and standing for long periods of time. May occasionally involve stooping, kneeling, crouching Ability to work as part of a team Ability to effectively communicate with customers, peers and management



Fox Group Canada - Mango is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted.