Job Description

Holland Marsh Wineries is searching for an energetic, sales driven individual for a full-time position as an assistant venue coordinator. Our associates must represent our award-winning hospitality and customer service through guest interaction, communications, venue tours, tastings and sales. The position will start as an "assistant" for the initial 3 months and will develop into a primary role.

Duties & Responsibilities

- Perform venue tours with clients

- Developing strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interaction

- Prompt follow up on inquiries by email or phone

- Complete client contracts and manage client accounts

- Planning and executing events from booking to initiation (presence during each event is mandatory)

- Organize all client meetings & consultations prior to event date

- Complete function sheets and banquet orders for all upcoming weddings and events

- Available to work evening and weekends (especially "on season" i.e late spring-fall)

- Able to troubleshoot any issue on the spot- Provide administrative support to owner/sales team

- Customer service including selling wines and promoting winery services

- Perform other duties as requested

Skills & Experience

- College or University degree in Event Planning/Hospitality Preferred

- Proficient in Microsoft Word and Excel

- Excellent interpersonal & communication skills

- Ability to handle a wide range of customers and multi-task in a fast paced environment

- Team oriented with an ability to work independently

- Excellent customer service skills

- Strong organizational skills and accurate work practices

- Able to effectively communicate in English, in both written and oral forms

- Must have valid driver's license and reliable form of transportation

- Professional appearance and demeanor

- Commitment to self-development and continuous learning

- General wine knowledge an asset but willing to train the right candidate

- Must be able to meet physical requirements including lifting 40 lbs

Job Types: Full-time, Permanent

Pay: $20.00-$24.00 per hour

Benefits:

Dental care Discounted or free food Extended health care Life insurance On-site parking Store discount
Ability to commute/relocate:

Newmarket, ON: reliably commute or plan to relocate before starting work (required)
Education:

Secondary School (preferred)
Experience:

hospitality/tourism: 2 years (preferred) event/venue coordination: 2 years (preferred)
Work Location: In person