We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!
Start your phenomenal career with Allied Universal today!
to support the delivery of high-quality security operations at a
busy, high-profile shopping centre in Guildford (Surrey, BC)
. This vibrant retail hub welcomes thousands of visitors each day and requires strong leadership to ensure the safety and comfort of guests, staff, and tenants.
The Assistant Supervisor - Security Services reports to the Security Supervisor and helps coordinate daily security operations. This role includes team supervision, incident response, reporting, and supporting client and guest relations.
Key Responsibilities
Leadership & Team Support
Assist in supervising day-to-day security operations and personnel
Act as lead during shifts in the absence of the Security Supervisor
Provide training, coaching, and mentoring to team members
Ensure staff adhere to professional conduct, dress code, and post orders
Site Patrols & Incident Response
Conduct regular foot patrols and monitor security systems (CCTV, access control, alarms)
Respond to incidents and emergencies promptly and professionally
Investigate and document all security-related events and concerns
Follow site-specific procedures for emergency response and reporting
Administration & Communication
Maintain accurate and timely shift logs, incident reports, and patrol documentation
Oversee radio communications, keys, access cards, and security tools
Coordinate shift schedules and assist with team coverage
Build strong working relationships with tenants, management, and first responders
Health, Safety & Compliance
Enforce site policies and ensure team compliance with safety regulations
Identify and report safety hazards, maintenance concerns, or suspicious activity
Support Occupational Health & Safety initiatives
Qualifications & Requirements
Valid
BC Security Worker License
Minimum
2 years of experience
in a security role, preferably in retail, commercial, or public spaces
Previous supervisory or team lead experience is an asset
Valid
First Aid/CPR Certification
Strong written and verbal communication skills
Comfortable using technology including computers, security software, and mobile reporting tools
Key Competencies
Proven leadership and team coordination skills
Excellent customer service and interpersonal abilities
Confident and calm in high-pressure situations
Strong problem-solving and conflict resolution capabilities
Reliable, professional, and highly organized
Working Conditions
Must be available for rotating shifts, including weekends and holidays
Must be physically able to perform patrols (both indoor and outdoor)
May be exposed to a variety of weather conditions during outdoor duties
Allied Universal
is proud to be an equal opportunity employer. We are committed to providing a safe, respectful, and inclusive work environment. If you are a motivated and service-focused professional with leadership experience in security, we encourage you to apply
Closing
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Allied Universal
provides unparalleled service, systems and solutions to the people and business of our communities, and is North America's leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUSecurity.ca.
Requisition ID
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2025-1424574
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