Job Description

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you\'re part of making sure our business is running optimally and safely-helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe Assistant Superintendent is a mid level management position which is responsible for the oversight of front-line supervisors (FLS) (FLS - Trainmasters and Assistant Trainmasters), and unionized conductors and locomotive engineers as it relates to day-to-day train operations of the territory or terminal in order to meet CN\'s service commitments. The incumbent\'s primary responsibility is to supervise the FLS in achieving the organization\'s targets, rules and regulation compliance, act as a point of escalation, intercede with other departments, coach and develop FLS to take on increased responsibility, and oversee the management of unionized employees. The role is critical to ensuring the FLS have the support structure in place to produce the on-time train performance, and thus, CN\'s commitment to customers in a 24/7 work environment.Main ResponsibilitiesSafety Orientation, Understanding, Compliance and Enforcement\xc2\xb7 Coach and train both management and unionized employees on safe and productive work procedures\xc2\xb7 Build safety compliance and improve safety results through regular safety observations; provide feedback (positive and constructive) to subordinate and take action on non-compliant behaviour\xc2\xb7 Audit and validate the safety discussions held by front-line supervisors with unionized employees\xc2\xb7 Validate and qualify conductor trainees prior to moving onto the spare board\xc2\xb7 Respond to crossing incidents and accidents or site of injury to support employee reaction, work with police and manage the site until the track and service have been restored\xc2\xb7 Responsible for submission of accident and injury investigation close out\xc2\xb7 Respond and coordinate to a dangerous good incident or leak in a yard, liaise with Dangerous Goods Officer and ensure employee and public well-being is upheld\xc2\xb7 Train, audit, and implement Standard Operating Procedures\xc2\xb7 Ensure safe operation as measured by accidents, incidents and employee injuries\xc2\xb7 Achieve weekly and monthly safety observations expectations and objectives in regards to the safety management plan\xc2\xb7 Co-chair and participate in Health & Safety Committee meetings on a regular basis\xc2\xb7 Interaction with local communities including presentationsProblem Solving and Decision Making\xc2\xb7 Maintain teamwork and order amongst staff, contractors, and internal clients by acting with a sense of urgency to respond to issues as they may arise\xc2\xb7 Ensure the decisions being made consider a larger perspective - consider the territory not just the terminal\xc2\xb7 Use operational data in CN systems to identify opportunities to improve asset utilization and service reliability, take action for territory and make recommendations with CN\'s network implication\xc2\xb7 Oversee the management of crew utilization, track deadheads, recrews and unproductive labour cost as well as improve the operations and cost control\xc2\xb7 Set recovery plans for service exceptions in conjunction with Rail Traffic Control (RTC) centre\xc2\xb7 Oversee and support the front-line supervisors in accurate and timely reporting of delays and identifying ways to reduce delays, managing, monitoring and improving Initial Terminal Delay and Final Terminal DelayPlanning and Organizing Workload\xc2\xb7 Support FLS in working with rail traffic control to manage train line ups and train meets and to predict estimated time of arrival and train crew needs\xc2\xb7 Support FLS in managing crew productivity against switching standards, recommend improvements when appropriate\xc2\xb7 Keep track of the yard status, service commitments, old dates, inbound arrivals, process traffic to reduce dwell, and ensure train connections and departures meet the service plan\xc2\xb7 Establish best opportunity to move traffic against multiple demands\xc2\xb7 Oversee cost control and asset utilization as it relates to the territory, ensure terminals are compliant with CN\'s standards and expectations\xc2\xb7 Oversee customers service plan and adjust when required\xc2\xb7 Build network relationships to support the strategic initiatives and opportunities of territory and regionGeneral Leadership and Supervision of both FLS and Union Workforce\xc2\xb7 Communicate company goals and policies to create clear understanding of direction and expectations to both front-line supervisory team and unionized employees\xc2\xb7 Oversee the investigation process as per collective agreement, and ensure timelines are met and actions progress\xc2\xb7 Work with Occupational Health Services in returning employees to work\xc2\xb7 Develop and sustain the right employee behaviours with feedback, recognition, reinforcement and coaching\xc2\xb7 Participate in the interview process, facilitate training schedule\xc2\xb7 Oversee the FLS with time off requests, leave of absences, and attendance managementPerformance Management, Training and Onboarding\xc2\xb7 Spearhead Trainmasters: evaluate employee performance and review performance expectations, actual performance, and overall performance ratings\xc2\xb7 Work with FLS to create comprehensive development goals and support in the achievement of technical and leadership development, while providing opportunities for growth\xc2\xb7 Conduct and validate onboarding conversations to ensure employees are adopting proper work practices, and have the knowledge, tools and understanding to perform their job safely and efficiently\xc2\xb7 Identify and coach performance deficiencies, and take action to build required behaviours\xc2\xb7 Share best practices, information, operational concerns and company information in order to create transparency and clear understanding of company direction and expectationsWorking ConditionsThe role has irregular hours (including nights, weekends, holidays). The incumbent will work in a combination of an office environment and the outdoors in various types of weather and environmental conditions. The role requires travel for company business without advance notice which may include responding to unexpected emergency or urgent situations.RequirementsExperienceTrainmaster and Industrial Work\xc2\xb7 Trainmaster work experience\xc2\xb7 Industrial work experience that demonstrates progression of responsibility and complexity in a safety-compliant environmento Experience working with heavy machineryo 4 years of supervisory experience of both management and unionized employees**Any experience for these above would be considered as an assetEducation/Certification/Designation\xc2\xb7 High School Diploma\xc2\xb7 Valid Driver\'s Licence\xc2\xb7 Qualified Conductor or Locomotive Engineer*\xc2\xb7 Bachelor\'s Degree in Business or Logistics**Any education for these above would be considered as an assetCompetencies\xc2\xb7 Develops and empowers self and others to ensure CN\'s success through continuous feedback and coaching\xc2\xb7 Shows initiative and empowers others to raise our collective game\xc2\xb7 Makes informed and timely decisions to succeed\xc2\xb7 Tracks metrics to achieve ambitious targets and holds self accountable to meet performance expectations\xc2\xb7 Inspires others with impactful communications, both orally and in written, and adapts well to its audience\xc2\xb7 Addresses risks in a timely manner to eliminate them\xc2\xb7 Collaborates with key internal stakeholders to enable higher productivity\xc2\xb7 Continuously displays a customer centric attitude in order to improve the customer\'s journey\xc2\xb7 Time management and project managementTechnical Skills/Knowledge\xc2\xb7 Working knowledge of other operating functions (engineering, mechanical, operations centre)\xc2\xb7 General Microsoft and computer skills; especially with Excel, Word, SRS, SAP, PAP and applications such as RTBI, DataCity and SmartYard\xc2\xb7 Comprehensive knowledge of safe rail operating practicesAbout CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada\'s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.At CN, we are dedicated to building North America\'s most and railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don\'t apply unless they feel they fit the job posting at 100%. Even if you don\'t see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team atAs an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.

Canadian National Railway