Job Description

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Location: 20 Lake Ave, St John\'s, Newfoundland and Labrador, A1A 1H4

At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we\xe2\x80\x99re here for our friends, neighbours, family members and colleagues.

We succeed through collaboration and commitment and set a high bar for ourselves and those around us.

We\xe2\x80\x99re looking for adaptable people who are thrilled to join us in our goal of helping Canadians Live Life Well\xc2\xae. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We promote leaders at every level and support our people to follow their passion.

Why is this role important:
Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service. Demonstrate leadership by managing employees and effectively planning.

What you\'ll do:

• Work in collaboration with the Store Manager and District Manager to execute business plans
• Assist the Store Manager in achieving P&L and sales targets
• Present themselves as a role model when providing efficient and courteous customer service.
• Build sustainable long term relationships with the community
• Be committed to maintaining merchandising, operational standards and accountable for financial objectives
• Resolve and manage customer complaints effectively and according to established guidelines.
• Demonstrate leadership by providing positive and effective resolution to customer and team members concerns.
• Encourage store employees to take ownership for their performance and career development plans; follow up on a regular basis.
• Maintain ongoing communication with internal colleagues from various departments to improve overall business results.
• Coordinate and communicate with company buyers on what items to purchase for a store\'s inventory and supervises the activities of the stores merchandising efforts.
• Manage and maintain materials and stocked product inventory.
• Achieves staffing objectives by recruiting and evaluating job candidates.
• Scheduling employees efficiently to improve productivity, profitability and margins.
• Continuously training staff effectively to encourage them to meet company standards.
• Protecting company assets and improving profitability by implementing security and safety programs for employees and customers.
• Ensure employee awareness of safety and emergency procedures.
• Understand and support store operations, policies and procedures.
• Commitment to promoting a workplace of inclusiveness and belonging.

What you bring:

The ability to lead, coach and motivate colleagues

Demonstrated ability to improve productivity, engagement and retention

Experience managing within a large format retail environment

Exceptional customer service skills and a talent for building customer loyalty

Strong financial acumen to deliver outstanding business results, everyday

Ability to work in a fast pace environment

Complies to health and safety regulations

Demonstrates a commitment to achieving meaningful results

Displays unwavering commitment to our values

Demonstrates understanding of the organization\xe2\x80\x99s mission and strategies

Acts in accordance with policies and procedures

Detail oriented

Effective verbal and written skills

Ability to work independently

Loblaw is committed to sustainability by sourcing products with integrity and making a positive difference in the community. Our CORE Values \xe2\x80\x93 Care, Ownership, Respect and Excellence \xe2\x80\x93 guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits \xe2\x80\x93 these are some of the many reasons why we are one of Canada\xe2\x80\x99s Top Employers, Canada\xe2\x80\x99s Best Diversity Employers, Canada\xe2\x80\x99s Greenest Employers & Canada\xe2\x80\x99s Top Employers for Young People.

Employment Type: Full time

Type of Role: Regular

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Loblaw