Job Description

Trillium Floral is a cut flower and potted plant wholesaler located in St. Catharines, ON. Our customer base is 100% located in the United States, and we work with local growers daily to receive in product, and ship out to the US, daily.

This role requires strong leadership and excellent customer service skills, as most of the communication is done over email and phone to both vendors, customers, and the sales team.

Floral industry knowledge is considered a strong asset for this role and will be extremely beneficial to help in understanding the functions of this industry. Stock counts change daily and need to be allocated quickly and efficiently. This role is suited for someone who is a quick learner and has a strong ability to multitask in changing conditions.

If this sounds like you, we would love to hear why you would be an asset to Trillium Floral and what floral industry knowledge you can bring to our team!

Detailed

- Ensuring future orders are addressed and pre booked.

- Planning and pre-booking with growers to ensure product availability.

- Communicating with suppliers in a respectful, polite, and positive manner.

- When needed - travelling to local greenhouses to view crops, build rapport with growers.

- Communicating and working with warehouse staff when required to ensure orders are fulfilled and customers are satisfied.

- Entering purchase orders and purchase invoices into the computer systems.

- Assisting with the creation of weekly price lists, availabilities, and specials lists.

- Having product and availability knowledge from all suppliers at any given time.

- Generating marketing material (email blasts) to customers daily.

- Working with Marketing team to generate order guides and marketing materials for customers.

- Covering for other team members in their absences.

- Assist in placing purchase orders accurately and on time

- Track order confirmations and update internal systems

- Communicate professionally with vendors

- Support data entry, labeling, and administrative purchasing tasks

- Collaborate with purchasing, warehouse, and sales teams to ensure alignment

- Monitor product availability and learn seasonal floral cycles

- Help resolve order discrepancies and keep inventory accurate

- Provide backup support to the lead purchasing team as needed

- Help maintain compliance on products crossing the border

Knowledge requirement:

- Minimum 3-5 years in purchasing, sales, or marketing.

- Minimum college diploma in business.

- Fluent in Microsoft office suite.

- Formal sales training an asset.

- An interest in marketing an asset.

- Strong attention to detail and organizational skills

- Excellent communication in both written and verbal

- A team player with a willingness to learn

- Comfortable with spreadsheets, order systems, and inventory software

- Previous experience in purchasing, logistics, or administration is an asset

- Floral, greenhouse, or perishable goods background is a plus, but not required!

Purchasing Requirement

- Manage supplier relationships in a respectful, positive manner.

- Manage inventory of all products.

- Manage incoming purchase orders, standing orders, and pre bookings.

- Fulfilling customer's requests to the best of your ability.

- Able to work in open office environment.

- Must be able to visit growers occasionally.

Physical Requirements

- Standing,

- Walking,

- Sitting for long periods

General

- All staff are always expected to comply with all Trillium policies and procedures.

- All staff are expected to foster positive relationships with direct reports, colleagues, and managers.

Why Work at Trillium Floral?

- Be part of a fast-growing, professional company with deep roots in the floral industry

- Work in a collaborative and supportive environment

- Opportunities for growth within purchasing or broader operations

- Employee discounts on plants and flowers

- Located in the heart of Niagara - enjoy working with a product that makes people smile!

Job Types: Full-time, Permanent

Pay: From $50,000.00 per year

Benefits:

Company events Dental care Flexible schedule On-site parking Paid time off RRSP match Vision care
Experience:

purchasing: 1 year (required) marketing: 1 year (preferred) floral industry: 1 year (preferred)
Work Location: In person