Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves:

We're looking for an Assistant Property Manager to join our team at a prominent Class A office tower in Toronto's financial district. This well-positioned property offers connectivity throughout the downtown core, and convenient access to Union Station. As part of our property management team, you'll play a key role in supporting daily operations and tenant services at this established commercial address, working alongside experienced professionals to maintain the high standards expected in Toronto's competitive office market.



The ideal candidate has strong financial acumen, willing to be hands on to urgent tenant needs and promotes a supportive and collaborative environment for the tenants and the Property Management Team.

What your day-to-day will look like:

Establish and maintain professional relationships with tenant contacts, resolving inquiries and complaints while escalating complex issues as needed

Implement tenant value-add programs and organize events such as BBQs and desk drops, including contract negotiations

Administer cleaning contracts and conduct regular inspections as directed by management

Monitor tenant service request system and work order completion, escalating outstanding items when necessary

Assist with budget preparation, monthly/quarterly reports, and management of additional revenue streams including parking and storage

Support tenant receivables collection, monitor accounts in Yardi system, and ensure timely preparation of charge back billings

Identify opportunities to reduce energy and water consumption while maximizing waste diversion and implementing new recycling programs

Assist with building industry certification submissions and environmental sustainability initiatives

Provide support to Property Manager, General Manager, Operations Manager and staff as required

Required Qualifications:

5+ years of progressive property management experience with commercial properties



Proficient in Microsoft Office Suite



Understand basic financial procedures and management; specifically, procedures for expenses/revenues



Working knowledge of Yardi



Strong written and verbal communication skills



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.