Job Description

Overview

When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you\xe2\x80\x99ll be a part of shaping our future in the years to come.

Responsibilities

As an Assistant Property Manager - Residential with Hines, you will be responsible for supporting and assisting the Property Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports. Responsibilities include, but are not limited to:

Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables

Reviews resident files and accounting records, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue

Adheres to Hines\xe2\x80\x99 established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings

Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased

Processes resident move-outs by reviewing lease terms and notice requirements

Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues

Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, and coordinating maintenance and make-ready tasks with the maintenance supervisor

Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community\xe2\x80\x99s performance, and responding to owner requests as needed

Qualifications

Minimum Requirements include:

• High school diploma or equivalent from an accredited institution
• Two or more years prior experience in residential property management
• Knowledge of Microsoft Office
• Knowledge of basic accounting practices
• Excellent verbal and written communication skills
• RECA Certification strongly preferred
• Work indoors approximately 95% of the time and outdoors 5% of the time
• Use olfactory, auditory, and visual senses to inspect building and detect emergency alarms
• On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings
• Ability to lift up to 25lbs
• Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters
• Transfer properties and work overtime as business needs deem appropriate
• Ability to work a flexible schedule including weekends and holidays

Closing

Hines is a global real estate investment, development and property manager. The firm was founded by Gerald D. Hines in 1957 and now operates in 28 countries. We manage a $92.3B\xc2\xb9 portfolio of high-performing assets across residential, logistics, retail, office and mixed-use strategies. Our local teams serve 634 properties totaling over 225 million square feet globally. We are committed to a net zero carbon target by 2040 without buying offsets. To learn more about Hines, visit and follow @Hines on social media. \xc2\xb9Includes both the global Hines organization as well as RIA AUM as of June 30, 2022.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.

Hines