Role Overview
The Assistant Property Manager supports both Property Managers and Leasing Agents. This role is ideal for someone with strong organizational skills, a customer-first mindset, and a passion for real estate and marketing. This role is an excellent opportunity for someone who wants to learn the property management business and develop excellent experience and skills for future career development.
Key Responsibilities
Leasing & Tenant Relations
Under the direction of the Property Managers, respond to tenant inquiries
Assist in the tenant application process
Support preparation of tenancy agreements
Provide follow-up support post move-in
Monitor rental market trends and assist with market research
Marketing & Advertising
Post property listings on internet listing sites
Photograph and edit pictures for listings
Promote listings to the corporate and relocation network
Ensure property data and photos are accurate and up-to-date
Track listing performance and suggest improvements
Prepare social media and blog content
Property Showings
Coordinate and conduct showings under the direction of the Property Managers
Provide coverage for selected evening and Saturday showings
On-Call Duties
Participate in the after hours on-call rotation
Handle emergency calls, after-hours showings, and urgent tenant issues during on-call shifts
Maintain and update the on-call notes and coordinate with Property Managers
Administrative Support
Assist Property Managers with property intake, documentation, and database updates
Update property management database
Distribute building notifications to tenants and coordinate with building managers for scheduled maintenance
Help maintain accurate financial records
Maintenance & Repairs
Assist Property Managers with coordinating maintenance and repairs
Communicate with contractors and trades to schedule and oversee work
Ensure timely completion of work orders and assist with invoicing
Maintain records of service requests, work orders, and contractor performance
Develop relationships with vendors and contractors
Qualifications & Skills
Valid Property Management license with the Real Estate Council of Alberta (or working toward licensing)
Experience in leasing, property management, or real estate marketing strongly preferred
Strong oral and written communication and customer service skills
Proficiency with property management software and online listing platforms and an ability to learn new systems quickly
Knowledge of the Residential Tenancy Act and industry best practices
Ability to work within a team environment but also independently; while managing multiple responsibilities
Job Type: Full-time
Pay: $40,000.00-$45,000.00 per year
Benefits:
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Education:
Secondary School (preferred)
Experience:
Assistant Property Management: 1 year (preferred)
Work Location: In person
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