Job Description

Tasks and Responsibilities:

An Assistant Program Coordinator within a Business Improvement Area (BIA) plays a vital role in supporting the Executive Director and other team members to deliver programs, events, and projects that strengthen and promote the local business district. This position contributes to community and economic development by coordinating initiatives, supporting marketing and communications, maintaining strong relationships with business members, and providing essential administrative support. Through effective organization, stakeholder engagement, and data-driven reporting, the Assistant Program Coordinator helps ensure the BIA achieves its mission of fostering a thriving, vibrant business community.

Education

Diploma or degree in project management, community development, event planning, communications, or a related field (or equivalent experience)

Experience

1-2 years of experience in program or event coordination, community development, or working for a non-profit organization

Experience working or volunteering with community events, public engagement, or member services is a strong asset

Skills

Strong organizational and time management skills

Excellent written and verbal communication skills

Ability to manage multiple priorities and meet deadlines

Proficiency with standard office software (Microsoft Office Suite, Google Workspace)

Familiarity with social media platforms, graphic design tools (e.g., Canva) and basic website design (WordPress) is an asset

Interpersonal

Ability to work collaboratively with diverse community and business stakeholders

Strong customer service skills and relationship-building abilities

Comfort with public speaking and community engagement

Other Assets

Knowledge of local economic development or the role of BIAs

Experience budget tracking and or with grant writing is an asset

Flexibility to work evenings/weekends for special events as required

A valid driver's license may be required depending on the BIA

Program & Event Coordination

Supporting the planning, scheduling, and execution of events (e.g., festivals, street fairs, business workshops)

Coordinating logistics like permits, bookings, volunteers, and vendors

Tracking timelines to keep everything on schedule

Marketing & Communications

Managing social media accounts (ie. Facebook, Instagram, LinkedIn, etc)

Creating or helping create promotional materials (posters, newsletters, social media posts)

Responding to community or business inquiries

Member Support

Serving as a point of contact for local businesses

Maintaining membership databases

Providing information or support to help businesses benefit from BIA initiatives

Administrative Support

Scheduling meetings and preparing agendas

Filing, organizing, and maintaining records

Helping with grant applications and tracking budgets

Community & Stakeholder Engagement

Building relationships with local businesses, residents, and community partners

Gathering feedback from members about their needs and concerns

Liaising with city staff or community groups

Data & Reporting

Collecting and analyzing data to measure program results

Preparing reports for the BIA board or city

Monitoring progress toward strategic goals

An Assistant Program Coordinator is the

hands-on organizer

who keeps BIA initiatives moving smoothly, supports communications, and makes sure business members are well served.

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

On-site parking
Schedule:

Day shift Monday to Friday
Work Location: In person

Application deadline: 2025-07-14
Expected start date: 2025-08-04