Job Description

Overview:
When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come. Responsibilities:
As an Assistant Operations Manager with Hines, you will assist the Operations Manager in the planning and implementing of all mechanical operations, maintenance, energy management programs, and employee development programs to Hines quality standards and property operating objectives. Responsibilities include, but are not limited to:

• 
  Provide prompt and courteous response to tenant requests within the guidelines set for by Hines
• Maintain ethical, professional, and courteous relations with contractors and tenants
• Perform as a team member with all employees
• Assist Operations Manager with hiring, supervising and coordinating activities of engineering staff while assuring compliance to Hines standards
• Assist with training engineering staff, including but not limited to:
  • Building systems
  • Equipment function and purpose
  • Operation and maintenance procedures
  • Hines manpower development phase training program
• Assist Operations Manager to ensure compliance with all City, Province and Federal safety and environmental laws, codes, standards and regulations.
• Perform, maintain, and supervise, within the area of responsibility, an effective operation and general maintenance program with accurate, up-to-date records on the following, including, but not limited to:
  • HVAC
  • MEP
  • Electrical
  • Plumbing
• Maintain current and historical preventive maintenance and repair records on all mechanical equipment
• Oversee the administration of necessary inventory control programs and systems to ensure accurate and timely records of its disposition
• 
  Purchase supplies and services required within the area of responsibility and approved budget guidelines
• 
  Participate in the preparation of annual budgets, and overseeing daily account activities
• 
  Follow and maintain all current emergency procedures set forth by Hines and the assigned property, including but not limited to:
  • 
    Direct and assist with life safety systems and health safety systems as deemed reasonable and prudent
  • 
    Assist emergency authorities and response teams in capacity of fire/life safety director
• 
  Comply with all company and regional policies.
• 
  Assume additional responsibilities as delegated by the Operations Manager
• 
  Audit engineering personnel time sheets
• 
  Maintain familiarity with property's security systems
• 
  Act without approval to ensure that standards are maintained, in the absence of the Operations Manager

Qualifications:
Minimum Requirements include:

• 
  High school diploma or equivalent from an accredited institution
• 
  Six or more years' experience in HVAC
• Supervisory experience
• Meet requirements of Apprentice, Engineer and Senior Engineer levels
• Meet highest attendance and punctuality requirements
• Use of olfactory, auditory and visual senses
• Work standing all day
• Lift 25 lbs. or more
• Climb up and down stairs and ladders
• Access remote work areas (i.e., crawl spaces, roofs, service ladders, stairways)
• Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, lifting)

Closing:
Hines is a privately owned global real estate investment firm founded in 1957 with a presence in 285 cities in 28 countries. Hines oversees investment assets under management totaling approximately $90.3 billion¹. In addition, Hines provides third-party property-level services to 373 properties totaling 114.2 million square feet. Historically, Hines has developed, redeveloped or acquired approximately 1,530 properties, totaling over 511 million square feet. The firm currently has more than 198 developments underway around the world. With extensive experience in investments across the risk spectrum and all property types, and a foundational commitment to ESG, Hines is one of the largest and most-respected real estate organizations in the world. Visit www.hines.com for more information. ¹Includes both the global Hines organization as well as RIA AUM as of December 31, 2021.

We are an equal opportunity employer and support workforce diversity.

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