Job Description

The ideal candidate will have a demonstrated commitment to Sunterra Legendary customer service, natural leadership abilities, a solid work ethic and a passion for food. The applicant will be an effective and confident communicator, and lead by example. Colleagues would describe the applicant as an enthusiastic, dynamic, and positive individual who has contributed significantly to his/her team-centered work environment, and is ready to take the next step forward in their career with Sunterra.
Duties and Responsibilities:

• Training Team Members to provide superior customer service
• Ensuring all standardized recipes are being followed without deviation
• Coaching and developing Team Members on daily tasks.
• Ensure proper sanitation procedures are being followed, with regular follow-up.
• Responsible for all assigned orders and ensuring the order guides are being completed correctly.
• Setting routines for Team Members to follow in order to monitor production and productivity levels.
• Updating and weekly follow up with prep charts in order to reduce waste and continually have full and abundant showcase selection.
• Monthly inventory of assigned orders, with follow-up of all other departments.
• Checking orders to guarantee accuracy, signing off on invoices.
• Daily follow up with Market Chef and Team Leads to maximize productivity, labour, proper rotation, product costs and order, execution of delivery and weekly sales analysis.
• Responsible for closing and opening duties within the market.
• Daily follow up on cash handling procedures and deposits.
• Working in the market to make sure everything is full, colorful and abundant for service

Qualifications:


The position requires an individual with proven team management skills, excellent multi-tasking and task management skills, superior customer service skills, organizational and time management skills, the ability to understand all financial documents relating to the performance of the stores and the ability to continually drive the business forward.




At least 1 year of management/team lead experience is required. Previous Post-Secondary education relating to business or business management also considered an asset




•Full-time and part-time Team Members will receive a discount of 50% off selected prepared foods when enjoyed in-store (these items vary by location) and a general discount on all groceries in-store and the cafe! •




The seeds of Sunterra took root on the Price family farm over fifty years ago in Acme, AB. With gratitude for land that has been in their family for decades, the Price family decided to name their company after the very things that helped nourish their business - the sun and the earth - and Sunterra was born.




Join our growing Sunterra Family and be part of a team where your contributions are valued and makes the difference. Just like finishing a hard day's work on the farm, working for Sunterra will provide you with a sense of ownership, pride, and the satisfaction of a job well done. Expand your skills and feel a sense of belonging and fulfillment. With your passion and care help create unforgettable experiences for our customers through exceptional service and high-quality products.




Roll up your sleeves and apply!